Genshin Impact: How to fix account error issues - Ultimate Guide

The bugs do not stop appearing in Genshin Impact and this makes it convenient to explain fix account error issues, let's see.

What is the account error in Genshin Impact?

This is nothing more than a blocking of our account, and it is usually appearing regularly these days, this simply becomes impossible to access, however, it has a solution and that is why today we explain in this guide How to solve account error problems, Although it is quite an annoying matter, in reality it does not have more complexity to solve it, in fact when we return to our account we will see that we do not lose any type of progress we have in Genshin Impact.

Knowing how to fix account error issues is usually a necessary task, and it usually occurs due to some fairly simple inconveniences, such as:

• It is possible to enter the wrong credentials multiple times, and therefore this will cause the account to be locked out.
• Sometimes our access data can be compromised and this can cause another person to access our account by changing some security data.

How to fix account error issues in Genshin Impact?

It is possible to contact the MiHoYo customer service at genshin-cs@mihoyo.com, it is necessary to bear in mind that there we are asked for some requirements such as:

• Our ID.
• Email address and telephone number registered in our account.
• When you have connected for the last time.
• They ask if we have changed our email or phone address.
• If we have logged in from a different device to access our account
• If we have carried out any transaction in the game.

These actions can be applied to resolve the issue:

• It is possible to choose to create a second account and contact the team through the "comments" option in the game.
• We must consider having updated Genshin Impact, sometimes the old versions do not usually maintain contact with the server in relation to data verification.
• In case of making use of VPN it is possible to have to turn it off for a while, this because on some occasions they are usually unstable.
• Check that the internet connection is working correctly, this can sometimes throw us errors.

This is all we know about how to fix account error problems, so you can apply some of these actions and voilà, continue playing Genshin Impact as usual.

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