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fix Star Citizen Error Code 30013

How to fix Star Citizen Error Code 30013

By
Lidia Rozo
2023-08-24 08:44:00

Read this article in: Espanol | Francais | Deutsch | Portugues | Italiano



Resolve How to fix Star Citizen Error Code 30013. Step-by-step guide on fixing common game issues in no time!



Star Citizen Error Code 30013 can be a frustrating issue for players, causing disruptions to their gaming experience. As a dedicated Star Citizen player, you've come to the right place for a friendly, step-by-step solution. In this guide, we will walk you through various troubleshooting methods to help you fix Error Code 30013 and get back to exploring the vast universe of Star Citizen.


Confirm Star Citizen Service Status



Before diving into troubleshooting, it's essential to check the service status of Star Citizen. This step ensures that the issue is not caused by server maintenance or other technical problems outside of your control. To confirm the service status, follow these simple instructions:


  • 1. Visit the official Star Citizen website or community forums.
  • 2. Look for any announcements or updates regarding server status.
  • 3. If the servers are down or experiencing issues, the Error Code 30013 may be resolved once the service is restored.


By confirming the service status, you can avoid unnecessary troubleshooting steps and focus on resolving the issue.


Ensure Stable Internet Connection



A stable and reliable internet connection is crucial for resolving Star Citizen Error Code 30013. Network interruptions or slow internet speeds can disrupt the game's functionality and trigger error codes. Here are some tips to troubleshoot internet connectivity issues:


  • 1. Restart your router: Power off your router, wait for a few seconds, and then power it back on. This simple step can sometimes resolve connectivity problems.
  • 2. Check network cables: Ensure that all cables connected to your modem and router are secure and undamaged.
  • 3. Contact your ISP: If you continue to experience internet connection issues, it may be necessary to contact your internet service provider (ISP) for further assistance.


By addressing any internet connectivity issues, you increase the chances of resolving Error Code 30013.


 Delete USER Folder



Deleting the USER folder can often help fix Star Citizen Error Code 30013. The USER folder contains various user-specific data that can become corrupted over time, leading to issues within the game. Follow these instructions to locate and delete the USER folder:


  • 1. Open File Explorer on your computer.
  • 2. Navigate to the Star Citizen installation directory. The default location is usually "C:\Program Files\Roberts Space Industries\StarCitizen\LIVE."
  • 3. Within the LIVE folder, locate the USER folder.
  • 4. Right-click on the USER folder and select "Delete."
  • 5. Confirm the deletion when prompted.


It's important to note that deleting the USER folder will reset some of your game settings, such as keybindings and graphics options. Make sure to back up any personalized settings before deleting the folder.


Sync Date and Time Settings



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Incorrect date and time settings on your computer can disrupt the functionality of Star Citizen and trigger error codes. To ensure accurate synchronization of date and time settings, follow these steps:


  • 1. Right-click on the date and time display in the bottom right corner of your Windows taskbar.
  • 2. Select "Adjust date/time."
  • 3. In the settings window, ensure that the "Set time automatically" and "Set time zone automatically" options are enabled.
  • 4. If the options are disabled, toggle them on and wait for the system to synchronize with the correct date and time.


By synchronizing your date and time settings, you eliminate potential conflicts that could trigger Error Code 30013.


Sign Out and Sign In Again



Sometimes, signing out and signing back into your Star Citizen account can resolve Error Code 30013. This simple step helps refresh the connection between your account and the game servers. Follow these instructions to sign out and sign back in:


  • 1. Launch Star Citizen and navigate to the main menu.
  • 2. Click on the "Account" section.
  • 3. Select "Log Out" to sign out of your account.
  • 4. Once logged out, click on the "Account" section again.
  • 5. Choose "Sign In" and enter your account credentials.
  • 6. Click "Log In" to sign back into your account.


Signing out and signing back in can often resolve minor connection issues and clear any temporary account glitches.


 Reinstall Star Citizen Game



If the above steps have not resolved Star Citizen Error Code 30013, reinstalling the game may be necessary as a last resort. This step should only be taken after exploring all other troubleshooting methods. Here's a friendly guide on uninstalling and reinstalling Star Citizen:


  • 1. Open the Control Panel on your computer.
  • 2. Navigate to the "Programs" or "Programs and Features" section.
  • 3. Locate Star Citizen in the list of installed programs.
  • 4. Right-click on Star Citizen and select "Uninstall" or "Uninstall/Change."
  • 5. Follow the on-screen prompts to complete the uninstallation process.
  • 6. Visit the official Star Citizen website and download the latest version of the game.
  • 7. Install Star Citizen using the downloaded installer.
  • 8. Launch the game and log in to your account.

Reinstalling the game can often resolve persistent issues that other troubleshooting methods couldn't fix. However, keep in mind that reinstalling the game will require significant downloading and installation time, depending on your internet speed.



By following these friendly and step-by-step troubleshooting methods, you can resolve Star Citizen Error Code 30013 and return to exploring the immersive universe of Star Citizen. Remember to check the service status, ensure a stable internet connection, delete the USER folder, sync date and time settings, sign out and sign back in, and reinstall the game if necessary. If you continue to experience issues or need further assistance, don't hesitate to reach out to the Star Citizen support team or the game's community forums. You're not alone in your troubleshooting journey, and helpful resources are available to ensure you have the best possible gaming experience. Good luck, and may your adventures in Star Citizen be error-free!



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