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Fix Star Citizen Error Code 10004

How to Fix Star Citizen Error Code 10004

By
Angel Marquez
2023-08-21 02:06:58

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Our step-by-step guide provides the ultimate solutions to How to Fix Star Citizen Error Code 10004 and get back.


Star Citizen is an incredibly popular and immersive space simulation game that has captured the hearts of many gamers around the world. However, like any online game, it is not without its occasional technical issues. One common error that players encounter is Error Code 10004, which can be frustrating and prevent them from fully enjoying the game. Fear not, as this friendly guide will walk you through the steps to resolve Error Code 10004 and get you back in the cockpit in no time.

Check Star Citizen Service Status for Server Issues


Before diving into troubleshooting your own setup, it's crucial to check the Star Citizen service status to ensure that the issue isn't on their end. Sometimes, the error code may be caused by ongoing server problems, and in such cases, patience is key. To check the service status, simply visit the official Star Citizen website and look for any notifications or alerts regarding server issues. If there are known problems, rest assured that the dedicated team is working tirelessly to resolve them as quickly as possible.

Verify Internet Connection


A stable internet connection is essential for a smooth gaming experience in Star Citizen. Before attempting any further fixes, it's important to ensure that your internet connection is up to par. Start by rebooting your modem/router, as this can often resolve temporary connectivity issues. If possible, connect your computer or gaming console via an Ethernet cable to minimize potential Wi-Fi interference. To check the speed and reliability of your connection, consider using online speed tests to measure your download and upload speeds. Ideally, you should have a consistently high-speed connection to avoid any issues with Error Code 10004.

Update Network Driver


Outdated network drivers can sometimes be the culprit behind Error Code 10004 and other connectivity issues in Star Citizen. To update your network drivers, follow these user-friendly instructions based on your operating system:

  • For Windows users: Press the Windows key + X and select "Device Manager." Expand the "Network Adapters" category, right-click on your network adapter, and choose "Update driver." Select the option to automatically search for updated driver software and follow the on-screen instructions to complete the update.
  • For macOS users: Click the Apple menu, select "System Preferences," and click on "Network." Choose your active network connection, click on the gear icon, and select "Update Wi-Fi driver." Follow the prompts to update the driver if an update is available.

Remember to always download network drivers from official manufacturer websites to ensure reliability and avoid potential malware or compatibility issues.

Temporarily Disable Security Software




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While security software is crucial for protecting your system from threats, it can sometimes interfere with Star Citizen's connection, triggering error codes like 10004. If you have antivirus or firewall programs running, consider temporarily disabling them while playing the game. Each security software has its own process for disabling, so consult the respective documentation or support resources for guidance. Once you've finished your gameplay session, remember to re-enable your security software to maintain a secure gaming environment.

Change NAT Type to Open


Network Address Translation (NAT) type can also impact connectivity in Star Citizen. Having an "open" NAT type is ideal for seamless gameplay and can potentially resolve Error Code 10004. To change your NAT type, follow these steps based on your setup:

  • Router: Access your router's settings by entering its IP address in a web browser. Look for the NAT settings or port forwarding options and configure them to allow unrestricted traffic for Star Citizen. Consult your router's manual or manufacturer's website for specific instructions.
  • Gaming console: If you're playing Star Citizen on a gaming console, such as PlayStation or Xbox, you can typically change the NAT type in the console's network settings. Look for the network configuration options and switch from a strict or moderate NAT type to an open one. This will enable a more direct connection to the game servers and potentially resolve Error Code 10004.

Install New Game Launcher


In some cases, a corrupted or outdated game launcher can trigger error codes in Star Citizen. To address this issue, follow these friendly steps:

  • Uninstall the existing game launcher: On your computer, navigate to the Control Panel or Settings menu and select "Uninstall a program" or "Apps & features." Locate the Star Citizen game launcher in the list, right-click on it, and select "Uninstall." Follow the prompts to complete the uninstallation process.
  • Download and install the latest game launcher: Visit the official Star Citizen website or trusted sources to download the latest version of the game launcher. Run the installer and follow the on-screen instructions to install the new launcher. Once installed, launch the game and see if Error Code 10004 is resolved.


Error Code 10004 may initially seem like a daunting obstacle in your Star Citizen journey, but with the help of this friendly guide, you now have the tools to overcome it. Remember to approach the troubleshooting process step by step, patiently trying each solution until you find the one that works for you. Should you encounter any further questions or concerns, don't hesitate to reach out for assistance. Now, go out there and explore the vast universe of Star Citizen error-free!



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