Baldur's Gate 3 is an immersive and highly anticipated game that has garnered a lot of attention from gamers worldwide. However, there may be instances where players feel the need to request a refund for various reasons. In this blog post, we will guide you through the refund process on two popular platforms, Steam and GOG.com, ensuring that you can easily navigate the steps and get your refund, should the need arise.
Refund Process on Steam
Playtime and time limit requirements
When it comes to requesting a refund on Steam, there are a few important playtime and time limit requirements to keep in mind. These requirements may vary slightly depending on your location, so it's always a good idea to double-check the specifics for your region. Generally, the requirements are as follows:
- 1. Play the game for less than 2 hours: Steam allows refunds for games that have been played for less than 2 hours. If you have exceeded this playtime, your refund request may be denied.
- 2. Request a refund within 14 days of purchase:To be eligible for a refund, you must submit your request within 14 days of your initial purchase. After this period, refunds are generally no longer available.
Step-by-step guide
To request a refund for Baldur's Gate 3 on Steam, follow these simple steps:
- 1. Sign in to your Steam account:Make sure you are signed in to the Steam platform using your account credentials.
- 2. Navigate to "technical support": Locate the "Help" tab on the Steam client and select "Steam Support." This will take you to the Steam Support page.
- 3. Select game "Baldur's Gate 3": On the Steam Support page, find the Baldur's Gate 3 game in your library and click on it.
- 4. Enter the "other expectations" tab: Within the support page for Baldur's Gate 3, locate the "I have a question about this game" category and click on the "Other expectations" tab.
- 5. Select "I want to receive a refund": Once in the "Other expectations" tab, choose the option that says "I want to receive a refund."
- 6. Specify refund conditions: Provide a clear and concise explanation for your refund request, ensuring that you meet the aforementioned playtime and time limit requirements. Be as detailed as possible to increase the likelihood of a successful refund.
Refund Process on GOG.com
GOG.com, another popular gaming platform, has its own refund process. Here are the general time limit requirements for requesting a refund on GOG.com: