How to fix Assassin’s Creed Shadows Controller Disconnecting/Not Working

Struggling with your AC Shadows Controller disconnecting? Explore our comprehensive guide to troubleshoot and fix your controller for seamless operation.
Assassin's Creed Shadows players are reporting issues with controller functionality, including disconnections, unresponsiveness, and misaligned controls. This guide provides a systematic approach to troubleshoot and potentially resolve these problems.

fix AC Shadows Controller Disconnecting/Not Working

Understanding the Problem: Controller Compatibility and Configuration

Controller issues in PC games can stem from various sources, including driver conflicts, software interference, and game-specific compatibility problems. In Assassin's Creed Shadows, reports of misaligned controls (e.g., left trigger controlling the camera) suggest potential input mapping or driver issues.

Troubleshooting Steps:

Basic Connectivity Checks:

• Power and Connection: Ensure the controller is powered on and properly connected to the PC before launching the game.
• Reconnect/Switch Connection: If issues persist, unplug and reconnect the controller. For Bluetooth connections, disconnect and reconnect.
• Wired Connection: A wired connection is recommended for stable input and to prevent random disconnections.

Conflicting USB Devices:

• Device Interference: Disconnect unnecessary USB devices (e.g., flight sticks, extracontrollers, certain keyboards/mice) that might interfere withcontroller input.
• Isolation Testing: Restart the game with only the primary controller connected.

Administrator Privileges and Big Picture Mode (Steam):

• Run as Administrator: Launch both Steam and Assassin's Creed Shadows with administrator privileges.
• Big Picture Mode: Launch the game through Steam's Big Picture Mode to leverage its controller support.

Add Game as Non-Steam Game (Epic Games Launcher/Ubisoft Connect):

• Steam Controller Support: Add the game as a Non-Steam Game to Steam and use Steam's controller configuration.
• Procedure:
  • Open Steam, select "Add a Game" > "Add a Non-Steam Game."
  • Select the game's executable.
  • Launch the game through Steam.

In-Game Input Settings:

• Manual Input Mode: Adjust the input mode in the game's settings (Settings > Game Settings > Input Mode).
• Controller Specific Mode: Switch from "Hybrid" to your specific controller type (Xbox, PlayStation, etc.).

Adaptive Controller Considerations:

• Limited Support: Ubisoft acknowledges that certain adaptive controllers and non-standard input devices may not be fully supported.
• Manufacturer Support: Contact the controller manufacturer for assistance with compatibility issues.

Disable Steam Input (Ubisoft Connect Users):

• Steam Input Interference: Disable Steam Input if running the game through Ubisoft Connect but launching via Steam.
• Procedure: Disable Steam Input in Steam's controller settings.

Controller Driver Updates:

• Xbox Controller Updates:
  • Use the Xbox Accessories App (Microsoft Store) to update controller firmware.
  • Connect the controller via USB.
• PlayStation Controller Updates:
  • Use the PlayStation Accessories App (PlayStation website) to update controller firmware.
  • Connect the controller.
• DS4 Windows (PlayStation Controllers):
  • Use DS4 Windows for improved compatibility with PS4/PS5 controllers.

Key Considerations:

• Ubisoft has not provided an official fix for these controller issues.
• Community-driven workarounds can offer temporary solutions.
• Controller compatibility varies, especially with non-standard devices.
• Driver updates and input configuration are crucial for optimal functionality.
• Pay close attention to the Hybrid mode, as it seems to be causing many issues.

By following these steps, players can systematically troubleshoot andpotentially resolve controller issues in Assassin's Creed Shadows.

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