How to Fix Assassin’s Creed Shadows DX12 Error 0x80070057/0x80004004

Discover effective solutions to fix AC Shadows DX12 Error 0x80070057 and 0x80004004. Troubleshoot and resolve your gaming issues with our expert guide.
Assassin's Creed Shadows, set in feudal Japan, has encountered significant technical issues, notably the DX12 errors 0x80070057 and 0x80004004. These errors prevent game launch or cause unexpected crashes, frustrating players. This guide provides a structured approach to troubleshoot and potentially resolve these issues.

Fix AC Shadows DX12 Error 0x80070057/0x80004004

Understanding the Problem: DirectX and System Compatibility

The DX12 errors indicate issues with the DirectX 12 API, often stemming from driver incompatibility, system configuration problems, or hardware limitations. Ubisoft developers are aware of these DirectX-related problems, though a definitive fix is not yet available.

Troubleshooting Steps:

Basic System Checks:

• System Restart: Restart your PC to clear temporary software conflicts.
• Run as Administrator: Right-click the game's executable and select "Run as administrator" to grant elevated privileges.
• Verify Game File Integrity:
  • Steam: Library > Right-click Assassin's Creed Shadows > Properties > Installed Files > Verify integrity of game files.
  • Epic Games/Ubisoft Connect: Equivalent verification options are available in their respective launchers.

System Requirements Verification:

• Ubisoftsupport has identified that GPUs below the minimum system requirements(e.g., RX 580) can cause these errors. Upgrading your GPU may benecessary.

Overclocking Adjustments:

• GPU/Memory Overclocking:
  • Reduce or disable GPU and memory overclocking. Ubisoft games are known to be sensitive to overclocked hardware.
  • Use tools like MSI Afterburner to adjust clock speeds.
• AMD GPU Clock Limitations:
  • For high-end AMD GPUs (e.g., 7900XTX), limit clock speeds in AMD Adrenalin (Performance > Tuning).
  • Set Minimum Frequency to 2200 MHz and Maximum Frequency to 2500 MHz for stability.

G-Sync Disablement:

• Disable G-Sync in the NVIDIA Control Panel (Display > Set up G-SYNC) to eliminate potential conflicts.

DirectX Version Forcing:

• DirectX 11:
  • In Steam Launch Options, add: -dx11
• DirectX 12 (Explicit):
  • In Steam Launch Options, add: -dx12
  • This checks to make sure that DirectX 12 is being used correctly.

Windowed Mode Launch:

• In Steam Launch Options, add: -windowed to bypass potential full-screen-related issues.

Driver Reinstallation (DDU):

• Use Display Driver Uninstaller (DDU) to completely remove and reinstall GPU drivers.
• Boot into Safe Mode, run DDU, and install the latest drivers from NVIDIA or AMD.

Overlay Disablement:

• Disable in-game overlays from:
  • Ubisoft Connect (Settings).
  • Steam Overlay.
  • AMD Adrenalin Overlay.
  • NVIDIA GeForce Experience Overlay.
  • Discord Overlay.

Frame Generation Adjustments:

• If errors occur when enabling Frame Generation:
  • Temporarily lower ray tracing settings to "Low."
  • Enable Frame Generation.
  • Restore ray tracing settings to desired levels.

FPS Locking:

• If you can launch the game.
  • Lock in game FPS to 60.
  • Disable DLAA.
  • After the first Auto-save, restore desired FPS.

Game Updates and Reinstallation:

• Ensure the game is updated to the latest version.
• Reinstall the game on an SSD for optimal performance and to rule out corrupted files.

Key Considerations:

• Ubisoft is aware of the issue, but a definitive fix is pending.
• Hardware compatibility is crucial; ensure your system meets the minimum requirements.
• Driver management and overlay conflicts are common causes.
• Community-driven solutions can provide temporary workarounds.

By following these steps, players can systematically troubleshoot andpotentially resolve the DX12 errors in Assassin's Creed Shadows.

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