By
Daniel Hidalgo
2020-07-27 11:56:03

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Many Windows 10 users right now are asking how to fix gray screen and here we will tell you how to do it.

What is the Windows 10 gray screen error.


The first thing you have to know about how to fix the gray screen is that despite the most used operating system in the world, it is not perfect and neither is it except for errors and some of them are not easily and sadly solved the gray screen error it is one of them and what happens is that the Windows 10 screen crashes on a gray background.

With this in mind, we prepare this article where we will tell you how to fix the gray screen.

How to fix gray screen in Windows 10?


About this error we have a total of 4 solutions that you can try without any problem, what we recommend is that if any solution does not work for you, go to the next one and so on until we find the correction for you.
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How to fix gray screen in Windows 10 - Force shutdown?


The first solution is the most basic and simple, is to force shutdown your PC and restart it.

For this the first thing you have to do is remove all the connected external devices, call them headphones, external drives, DVD drives, etc.

The next thing to do is keep pressing the power button until the computer turns off, this usually takes 5-10 seconds to affect the computer. But in case the equipment does not turn off, you have to disconnect the cable to the current or disconnect the battery in case of laptop PC.

The next thing to do is wait a few minutes after it turns off to turn it back on, which should resolve and clear the error.

How to fix gray screen in Windows 10 - Safe Mode.


In case the above has not solved your error, what you have to do is use the safe mode and check if your PC has problems.

For this the first thing you have to do is press the power button located in the lower right corner of the screen and select "Restart".

The next thing you have to do is press "Troubleshoot" to access advanced options> Startup Settings> Enable Mode. This will restart your PC and start it in safe mode so you can find out what is causing the gray screen error and resolve it.

How to fix gray screen in Windows 10 - graphical update?


If the graphic driver of your PC is out of date it can cause problems such as the gray screen error, so having it updated could solve it.

For this, the first thing you have to do is download the corresponding display driver with your system.



Although you can also check what display driver your PC has from the driver provider's website.

Once the driver file is downloaded, double click to open the installer to complete it. Once completed, you may have to restart your PC, which should resolve the error.

How to fix gray screen in Windows 10 - Hardware & Device Troubleshooter?


If the above has not yielded positive results, you will have to use the hardware and device troubleshooter to solve it as these can also cause this error.

For this we have to access Configuration> Update and security, where we must look for the configuration of the hardware and the device and select to run the troubleshooter within this configuration or selecting the Power option that also has it.

Run the troubleshooting and follow the on-screen instructions to complete the troubleshooting, which should end with this error.

This has been our guide on how to fix the gray screen in Windows 10, we hope that with it you have been able to end this annoying error and get to finish it quickly.