How to Fix Shadowverse Worlds Beyond Unable to Link Account

A new era of strategic card battling has indeed arrived with the launch of Shadowverse: Worlds Beyond on June 17, 2025. Cygames' free-to-play collectible card game, promising seamless cross-platform play and an evolved experience, saw immense anticipation with over 1.5 million pre-registrations. However, many players encountered a frustrating roadblock: getting stuck at the login screen when trying to link their Cygames account to the game. This issue is primarily attributed to browser restrictions hindering the account linking process. Below, we'll share several workarounds that have helped players successfully link their accounts.

Fix Shadowverse Worlds Beyond Unable to Link Account

The problem of being unable to link your Cygames account to Shadowverse: Worlds Beyond is a common one, often stemming from browser-related interference. Here are the most effective workarounds:

Disable Ad-Blockers and Browser Shields

• Description: This is often the most successful solution. Ad-blocker extensions (like uBlock Origin, AdBlock Plus) and built-in browser shields (such asBrave Shields) are designed to block tracking scripts and ads. Whilebeneficial for general Browse, they can sometimes inadvertently blockthe necessary communication processes between the Cygames ID login pagein your browser and the game client, preventing successful accountlinking.
• Action:Temporarily disable any ad-blocker extensions you have active. If youare using a browser like Brave, make sure to disable "Trackers & ads blocking" specifically for the Cygames ID login page that opens duringthe linking process.

Clear Browser Cache for the Login Page

• Description: Even with ad-blockers and shields disabled, cached data in your browser can sometimes cause conflicts or prevent the page from loadingcorrectly.
• Action:After disabling any protections, try clearing the cache specifically for the Cygames ID login webpage that appears during the linking process.This typically involves going into your browser's settings for site data or history and clearing data for cygames.com or the specific login URL.

Try a Different Browser

• Description: If your primary browser (e.g., Brave, Firefox) continues to causeissues, it might be due to browser-specific configurations, extensions,or compatibility quirks.
• Action: Initiate the Cygames ID link from within the game, but let it open the login page in a completely different browser, such as Google Chrome, Mozilla Firefox, or Microsoft Edge. This can help bypass any browser-specific interferences.

Attempt Linking on a Different Device

• Description: Sometimes, the environment of your current device might be causing anissue. Several players have successfully linked their accounts by simply trying the process on an alternative device.
• Action: If you're playing Shadowverse: Worlds Beyond on PC, try linking your Cygames ID through the game's app on your mobile phone or tablet, or vice versa. This can provide a clean environment for the linkingprocess to complete without the specific software or networkconfigurations of your primary device.

Contact Cygames Support

• Description: If you have diligently tried all the troubleshooting steps listed above and are still unable to link your account, the problem might requiredirect intervention from Cygames.
• Action: Visit the official Shadowverse: Worlds Beyond support page on their website (e.g., shadowverse-wb.com/en/usersupport/) and look for a "Contact Us" or "Inquiry Form" section. When contactingthem, provide as much detail as possible, including the steps you'vealready taken, the devices and browsers you've tried, and any errormessages you receive.

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