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fix WoW Dragonflight ‘error retrieving character list’

How to fix WoW Dragonflight ‘error retrieving character list’

By
Lidia Rozo
2023-05-26 08:37:37

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 Check out our guide on How to fix WoW Dragonflight ‘error retrieving character list’ and get back to playing this popular game in no time. 

World of Warcraft, or WoW, is a massively multiplayer online role-playing game (MMORPG) that has been enjoyed by millions of players around the world for over a decade. However, like any other online game, it is not immune to errors and bugs that can spoil the gaming experience. One such error that WoW players may encounter is the Dragonflight 'error retrieving character list' issue. If you're facing this issue, don't worry! In this article, we'll provide you with some troubleshooting steps to help you fix it.

Delete the Cache Folder


The first troubleshooting step that you can take to fix the Dragonflight 'error retrieving character list' issue is to delete the Cache folder. The Cache folder contains temporary files that are generated by the game client and can sometimes become corrupted or outdated. Deleting the Cache folder can force the game client to generate new files, which can often fix the issue.

To delete the Cache folder, follow these steps:
  • 1. Close the WoW game client.
  • 2. Open the File Explorer on your computer.
  • 3. Navigate to the WoW installation folder. By default, it should be in C:\Program Files (x86)\World of Warcraft.
  • 4. Locate the Cache folder.
  • 5. Right-click on the Cache folder and select Delete.
  • 6. Restart the WoW game client and check if the issue is resolved.

Disable all Add-Ons




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Add-ons are user-created modifications that can enhance the gaming experience by adding new features or improving existing ones. However, add-ons can also cause issues, including the Dragonflight 'error retrieving character list' issue. If you have any add-ons installed, try disabling them to see if the issue is resolved.

To disable all add-ons, follow these steps:
  • 1. Open the WoW game client.
  • 2. Click on the AddOns button on the bottom left corner of the main menu.
  • 3. Check the "Load out of date AddOns" option.
  • 4. Click on the "Disable All" button.
  • 5. Restart the WoW game client and check if the issue is resolved.

If disabling all add-ons fixes the issue, try enabling them one by one to determine which add-on is causing the issue.

Restart your Computer


Sometimes, a simple restart of your computer can fix errors and issues that are caused by software conflicts or memory issues. If the above steps did not resolve the Dragonflight 'error retrieving character list' issue, try restarting your computer and launching the WoW game client again.

To properly restart your computer, follow these steps:
  • 1. Close all programs and save your work.
  • 2. Click on the Windows Start button.
  • 3. Click on the Power button.
  • 4. Click on the Restart option.

Additional Tips


If you're still experiencing the Dragonflight 'error retrieving character list' issue after trying the above steps, here are some additional tips that you can try:

  • Check if your WoW game client and operating system are up to date.
  •  Disable your firewall and antivirus temporarily and check if the issue is resolved.
  •  Try resetting your network devices, such as your modem and router.
  •  Contact Blizzard Support for further assistance.

The Dragonflight 'error retrieving character list' issue can be frustrating for WoW players, but it can often be fixed by following the troubleshooting steps outlined in this article. Remember to always keep your game client and operating system up to date, and to disable add-ons if they are causing issues. If you're still experiencing issues, don't hesitate to contact Blizzard Support for further assistance. Happy gaming!



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