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Fix Pokemon Home error code 2-ALZTA-0005 and 10015

How to Fix Pokemon Home error code '2-ALZTA-0005' and '10015'

By
Angel Marquez
2023-06-01 05:28:41

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This article provides a step-by-step guide to help How to Fix Pokemon Home error code '2-ALZTA-0005' and '10015'. 


Are you experiencing error codes '2-ALZTA-0005' and '10015' while using Pokemon Home? Don't worry, you're not alone. These error codes can be frustrating, but there are solutions available to fix them. In this article, we'll explain what these error codes mean and provide you with step-by-step guides on how to fix them.

Understanding the Error Codes


Before we delve into the solutions, it's important to understand what these error codes mean.

Explanation of error code '2-ALZTA-0005'


Error code '2-ALZTA-0005' typically occurs when there is a communication error between your device and the Pokemon Home servers. This can happen for a variety of reasons, such as poor internet connection or server maintenance.


Consequences of this error code include being unable to access your Pokemon Home account or connect to the app altogether.

Explanation of error code '10015'


Error code '10015' often occurs when there is a problem with your device's connection settings. This can happen when you're using a VPN or proxy server, or if your device's network settings are incorrect.


Consequences of this error code include being unable to connect to the Pokemon Home servers or experiencing significant lag while using the app.

Common Solutions


Reinstalling the app


One of the most common solutions for fixing error codes in Pokemon Home is simply reinstalling the app. This can help reset any settings or configurations that may be causing the problem.


To reinstall the app, follow these steps:

  • 1. Uninstall the Pokemon Home app from your device.
  • 2. Go to your device's app store and redownload the app.
  • 3. Open the app and try logging in again.

Potential drawbacks of this solution include losing any unsaved data or progress in the app.

Clearing app data and cache




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Another solution for fixing error codes is clearing the app data and cache. This can help remove any corrupted files or data that may be causing the error.


To clear the app data and cache, follow these steps:

  • 1. Go to your device's settings and select 'Apps' or 'Application Manager.'
  • 2. Find Pokemon Home in the list of apps and select it.
  • 3. Select 'Storage' and then 'Clear data' and 'Clear cache.'
  • 4. Open the app and try logging in again.

Potential drawbacks of this solution include losing any unsaved data or progress in the app, as well as having to reconfigure any settings.

Alternative Solutions


Updating the app


If neither of the common solutions works, try updating the Pokemon Home app. This can help fix any bugs or compatibility issues that may be causing the error.


To update the app, follow these steps:

  • 1. Go to your device's app store and check for any available updates for Pokemon Home.
  • 2. If an update is available, download and install it.
  • 3. Open the app and try logging in again.

Potential drawbacks of this solution include having to wait for the download and installation to complete, as well as potential compatibility issues with your device's operating system.

Contacting the support team


If all else fails, you can contact the Pokemon Home support team for assistance. They can help you troubleshoot the error and provide you with personalized solutions.


To contact the support team, follow these steps:

  • 1. Go to the Pokemon Home website and select 'Support.'
  • 2. Fill out the contact form with your information and a detailed explanation of the error you're experiencing.
  • 3. Wait for a response from the support team.

Potential drawbacks of this solution include having to wait for a response from the support team and potentially not receiving a solution that works.



Experiencing error codes in Pokemon Home can be frustrating, but there are solutions available to fix them. Whether it's reinstalling the app, clearing app data and cache, updating the app, or contacting the support team, there are steps you can take to resolve the issue. By following the steps outlined in this article, you can get back to enjoying your Pokemon Home experience in no time.



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