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Fix Exoprimal Connection to the server has been lost

How to Fix Exoprimal “Connection to the server has been lost”

By
Lidia Rozo
2023-07-18 03:00:43


Learn how to troubleshoot and How to Fix Exoprimal “Connection to the server has been lost”


Exoprimal is a popular online platform that allows users to connect and interact with their friends and colleagues. However, sometimes users may encounter the frustrating error message "Connection to the server has been lost." In this blog post, we will explore several troubleshooting steps to fix this issue and get you back into the world of Exoprimal.

Restart Exoprimal


One of the first steps you should take is to restart Exoprimal. This simple action can often resolve minor connection issues. To restart Exoprimal, follow these steps:

  • 1. Close Exoprimal completely.
  • 2. Wait a few seconds to ensure it has fully shut down.
  • 3. Open Exoprimal again and try reconnecting.

By restarting Exoprimal, you give it a fresh start and clear any temporary glitches that may have caused the connection loss. This simple solution can often resolve the problem quickly and easily.

 Use Ethernet



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If you're experiencing frequent connection issues, it might be worth considering switching from a Wi-Fi connection to an Ethernet connection. Ethernet offers several advantages over Wi-Fi, including stability and reliability.

To connect Exoprimal to Ethernet, follow these steps:

  • 1. Locate the Ethernet port on your device.
  • 2. Connect one end of the Ethernet cable to the Ethernet port on your device.
  • 3. Connect the other end of the Ethernet cable to the router or modem.
  • 4. Once connected, restart Exoprimal and check if the connection issue persists.

Using Ethernet can eliminate potential Wi-Fi-related issues and provide a more stable connection for Exoprimal.

 Check Server Status


Sometimes the issue isn't on your end but rather with the Exoprimal server. To verify if the Exoprimal server is experiencing any issues, you can check the server status. Here's how:

  • 1. Visit the Exoprimal website or official social media accounts.
  • 2. Look for any announcements or updates regarding server issues.
  • 3. If there are any reported problems, be patient and wait for the Exoprimal team to resolve them.

Checking the server status can help you determine if the connection loss is due to a server-side issue or if it requires further troubleshooting on your part.

Disable VPN


If you're using a VPN (Virtual Private Network), it's possible that it might interfere with the Exoprimal connection. VPNs can sometimes route your connection through different servers, causing disruption in the connection to Exoprimal. To temporarily disable your VPN, follow these instructions:

  • 1. Locate the VPN software running on your device.
  • 2. Open the VPN application or settings.
  • 3. Look for an option to disable or turn off the VPN.
  • 4. Disable the VPN and try reconnecting to Exoprimal.

By disabling your VPN temporarily, you can determine if it was the cause of the connection loss. If the issue is resolved after turning off the VPN, you may need to configure your VPN settings or contact your VPN provider for further assistance.

Check Your Internet Connection


Before assuming the issue lies with Exoprimal, it's essential to troubleshoot your internet connection. Here are some steps to follow:

  • 1. Check if other websites or online services are working correctly.
  • 2. Restart your router or modem.
  • 3. Ensure that all cables are securely connected.
  • 4. Contact your internet service provider if the issue persists.

By troubleshooting your internet connection, you can rule out any potential problems that may be affecting Exoprimal's connection.

 Allow Exoprimal Through Firewall


Firewalls are designed to protect your device from unauthorized access, but sometimes they can block legitimate connections. If Exoprimal is being blocked by your firewall, you can manually allow it through. Here's how:

  • 1. Open your device's firewall settings.
  • 2. Add Exoprimal to the list of allowed applications.
  • 3. Save the changes and restart Exoprimal.

By allowing Exoprimal through the firewall, you ensure that it can establish a secure connection without any disruptions.


Exoprimal is a fantastic platform for connecting with friends and colleagues, but connection issues can be frustrating. By following the troubleshooting steps outlined in this blog post, you can fix the "Connection to the server has been lost" issue and get back to enjoying all that Exoprimal has to offer. Remember to restart Exoprimal, consider using Ethernet, check the server status, disable VPN if necessary, troubleshoot your internet connection, and allow Exoprimal through your firewall. If all else fails, don't hesitate to reach out to Exoprimal's support team for further assistance.



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