How to Fix Dune Awakening 9C4 Disconnected from server error

Embarking on your journey through the treacherous, yet mesmerizing, world of Arrakis in Dune: Awakening promises an unparalleled survival MMO experience. However, for many players who have just started their adventure, the excitement can quickly turn to frustration when confronted with the infamous 9C4 "Disconnected from server" error. This is currently a prevalent issue, preventing numerous players from joining the game due to underlying server failures or connectivity problems.While a universal, guaranteed fix for this persistent error remains elusive, there are several troubleshooting steps you can undertake to potentially resolve the issue and finally delve into the harsh realities of Arrakis. This article highlights various solutions you must try to get past the 9C4 "Disconnected from server" error in Dune: Awakening.Note: The solutions provided herein are not guaranteed to work for all players, as server-side issues may require official developer intervention.

Fix Dune Awakening 9C4 Disconnected from server

Understanding the 9C4 "Disconnected from Server" Error

The "Disconnected from server" error (code 9C4) in Dune: Awakening is a clear indicator that your game client is struggling to maintain a stable connection with the game's servers. Given that Dune: Awakening is an online-only experience, a consistent and reliable server connection is paramount. This error can stem from a variety of causes, including:

• Incorrect server region selection
• Temporary network glitches on your end
• Interference from local security software (firewall, antivirus)
• Corrupted game files
• Underlying server issues or maintenance from the developer's side

Potential Fixes for the 9C4 "Disconnected from Server" Error in Dune: Awakening

Here are some of the possible fixes you can attempt to resolve the 9C4 "Disconnected from server" error:

1. Select Your Region Manually

Dune: Awakening, by default, might automatically assign you to a server. This automatic selection can sometimes lead to connectivity issues or place you on a server experiencing temporary problems, thus causing the 9C4 "Disconnected from server" error.How to do it:Before attempting to start your game, make sure to manually change the server to your local region. You can typically do this by visiting the Servers section within the game's main menu and carefully selecting the region closest to your physical location. If the issue persists, don't hesitate to try connecting to other regions as well. Server errors can sometimes be localized to specific areas, and switching to a less congested or more stable server might resolve your problem.

2. Restart Your PC and Game

Often, the simplest solutions are the most effective. Many transient serverissues or minor software glitches can be cleared with a fresh start.

How to do it:

Simply restart your PC entirely, then relaunch the Dune: Awakening game. Thisstep can refresh all game files, clear out any temporary data orconflicts, and re-establish a clean connection to the game's servers,potentially resolving the error.

3. Check Your Internet Connection

Since the 9C4 "Disconnected from server" error is directly related to serverconnectivity, ensuring your internet connection is stable andfunctioning properly is crucial.

How to do it:

• Wired Connection: If you're using an Ethernet cable, unplug it from your PC and your router/modem, wait for a few seconds (e.g., 10-15 seconds), and then plug it back infirmly. This process helps clear any corrupted caches in your networkconnection that might be affecting the server communication.
• Wireless Connection: If you're on Wi-Fi, try restarting your router and modem by unplugging them from power for about 30 seconds, then plugging them back in.
• Alternative Network: If the problem persists on your primary network, consider trying to switch to an alternative network. This could involve connecting via a mobile hotspot, or if you're onWi-Fi, trying a wired Ethernet connection, or vice-versa, to rule outissues with your specific network type.

4. Ensure Accurate Date and Time on Your PC

An incorrect date and time setting on your PC can surprisingly interferewith a game’s ability to properly locate and connect to its servers, asit can cause authentication issues.

How to do it (Windows):

Go to your Windows Settings.

Select the “Time & Language” option.

Ensure that “Set time zone automatically” is turned On.

Also, ensure that “Set time automatically” is turned On.This will automatically synchronize your PC's time and date withinternet time servers, which helps in proper server communication.

5. Add the Game to Windows Firewall and Antivirus Exception Lists

Antivirus software and the Windows Firewall are designed to protect your PC, butthey can sometimes be overly aggressive and inadvertently block crucialin-game files from properly connecting to the game’s servers.

How to do it (Windows Firewall):

Go to Windows Settings.

Select “Privacy & Security” (or “Update & Security” on older Windows versions).

Click on “Windows Security.”

Select “Virus & threat protection.”

Under "Virus & threat protection settings," click on “Manage settings.”

Scroll down to “Exclusions” and click on “Add or remove exclusions.”

Click “Add an exclusion,” select “Folder,” and then navigate to and add the entire Dune: Awakening game installation folder.

For Third-Party Antivirus: If you are using a third-party antivirus program, you will need toconsult its specific documentation to find out how to add an application or folder to its exception or whitelist.

6. Reinstall the Game

If none of the above fixes prove successful, reinstalling the game is often the last resort for client-side issues. While this process can be time-consuming due to download sizes, it frequently resolves major bugs and errors, including those related to serverconnectivity. Sometimes, game files can become corrupted during the initial download orsubsequent updates, directly impacting the server connection. Reinstalling ensures you have a fresh, uncorrupted set of game files, which canresolve such persistent problems and allow you to finally enjoy Dune: Awakening.

That said, if you have exhausted all the above troubleshooting steps and are still experiencing the same 9C4 "Disconnected from server" error, it'spossible that the issue is on the developer's end. In such cases, thebest course of action is to wait patiently for official updates. In the meantime, frequently visit the game's official website or social media pages (such as X/Twitter or Discord) to check if the developers (Funcom) have provided any announcements regarding server status, ongoingmaintenance, or specific solutions for the 9C4 error.

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