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fix Ubisoft Connect has detected an unrecoverable error

How to fix "Ubisoft Connect has detected an unrecoverable error"

By
Angel Marquez
2023-06-01 01:58:41

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Our step-by-step guide will help you How to fix "Ubisoft Connect has detected an unrecoverable error".


Ubisoft Connect is a popular gaming platform that allows players to access their favorite Ubisoft games and connect with other gamers. However, it's not uncommon to run into errors while using the platform. One of the most frustrating errors is the "Ubisoft Connect has detected an unrecoverable error" message. If you're experiencing this error, don't worry, as there are some simple steps you can take to fix it. In this guide, we'll walk you through the process of fixing this error and offer some troubleshooting tips for common issues.

Step-by-step guide on how to fix the error


  • Press the Windows key and R on your keyboard at the same time: The first step in fixing the "Ubisoft Connect has detected an unrecoverable error" message is to open the Run window. You can do this by pressing the Windows key and R at the same time on your keyboard.
  • In the space provided inside the Run window, type in "%LocalAppData%": Once the Run window is open, type in "%LocalAppData%" (without the quotes) in the space provided and hit Enter. This will take you to the Local AppData folder on your computer.
  • Locate the "Ubisoft Game Launcher" folder and delete it: In the Local AppData folder, locate the "Ubisoft Game Launcher" folder and delete it. This folder contains files related to Ubisoft Connect, and deleting it will help the platform to reset and hopefully fix the error.
  • Launch Ubisoft Connect and check if the error is fixed: After deleting the "Ubisoft Game Launcher" folder, launch Ubisoft Connect again and see if the error has been fixed. If the error persists, try restarting your computer and launching Ubisoft Connect again.

Troubleshooting tips for common issues




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If you're still experiencing issues with Ubisoft Connect after following the above steps, here are some troubleshooting tips you can try:

  • Try reinstalling Ubisoft Connect: Uninstall the platform and then reinstall it from the official Ubisoft website.
  • Check your internet connection: Make sure that your internet connection is stable and strong enough to support the platform.
  • Disable any antivirus software: Sometimes, antivirus software can interfere with the functioning of Ubisoft Connect. Try disabling your antivirus software temporarily and see if the error is fixed.
  • Contact Ubisoft support: If none of the above steps work, contact Ubisoft support for further assistance.


The "Ubisoft Connect has detected an unrecoverable error" message can be frustrating, but it's not an uncommon issue. By following the steps outlined in this guide, you can fix the error and get back to playing your favorite Ubisoft games. If you're still experiencing issues, try the troubleshooting tips provided or contact Ubisoft support for help. Remember, patience is key when dealing with technical issues, and there's almost always a solution out there. Good luck!



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