How to Fix The Sims 4 Gallery Not Loading

By Ambar Jimenez | 2025-09-03 09:01:29
The Sims 4's Gallery is a fantastic tool for sharing and downloading community creations, but a recent patch has caused it to malfunction for many players. Following the August 19, 2025, update, the Gallery has been plagued with performance issues, including slow loading times and broken search functionality.While the community awaits an official fix from the developers, a few temporary workarounds have been discovered. This guide outlines the known issues and the best methods for navigating the Gallery until a permanent solution is issued.

Fix The Sims 4 Gallery Not Loading

Known Gallery Problems After the August 19 Update

The following are the most common issues players are reporting with the Gallery after the recent patch:
  • Slow or No Loading: The Gallery often takes an excessive amount of time to load, or the page remains completely blank.
  • "No Results Found": When searching for content, the Gallery frequently displays a "No Results Found" message, even for common or trending searches.
  • Broken Filters: Filters and hashtags often fail to load properly or return incorrect results.
  • Sorting Issues: The "Sort by Popular" option appears to be broken. When selected, it often resets to "Newest," making it difficult to find popular content.
  • Scrolling Limitations: The Gallery does not load more content when you scroll down, effectively limiting you to the initial few rows of creations that successfully load.

Temporary Workarounds for Gallery Issues

Unfortunately, there is no permanent solution that players canimplement to fix these issues, as they are a result of a bug in thegame's code itself. However, these tricks can help you find specificcontent more easily and may provide temporary relief.

1. Use the "Following" Filter

This is the most reliable workaround. The "Following" content filter seemsto function more consistently than the public search options. If youfollow creators, you are more likely to see and download their contentwithout encountering the "No Results Found" error. This is especiallyuseful for finding specific builds or Sims from creators you know.

2. Utilize Specific Hashtags

The in-game search bar's hashtag functionality can sometimes bypass thesearch filter issues. By typing or selecting a specific, trendinghashtag, you may be able to force the Gallery to display relevantcreations that have been associated with that tag. While not foolproof,this method often yields better results than using general search terms.

3. Toggle Between Tags and Filters

If you are waiting for a hashtag or a filter to load and it seems stuck,you can try toggling it off and then back on again. Click on another tag or filter and then return to your original choice. This actionsometimes forces the Gallery to refresh and properly load the desiredcontent. It may require a few attempts to work, but it can be a usefulway to manually "reload" the search.

What You Should Not Do

When dealing with a patch-related bug like this, it is important to remember that troubleshooting steps for a different kind of issue may not beeffective. In this case, disabling or uninstalling mods will likely do nothing to fix the Gallery problem. The issue is a core game bug, not a conflict with custom content. While it's always a good practice to check your mods after an update, it will not resolve this specific Gallery issue.

The ultimate fix forthese Gallery problems lies with the developers at Maxis. The communityhas made its voice heard, and it is highly likely that a future patchwill be released to address these issues. For now, using theseworkarounds is the best way to continue using the Gallery in The Sims 4.

Tags: Life simulation game, EA Games, Sims 4 expansion packs, Create-a-Sim, Sims 4 mods, Sims 4 cheats, Sims 4 gameplay, Sims
Platform(s): Microsoft Windows , macOS , PlayStation 4 , Xbox One
Genre(s): Simulation
Developer(s): Maxis
Publisher(s): Electronic Arts
Mode:
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