How to fix The First Descendant NGS e3010509 error?

By Lidia Rozo | 2024-07-05 10:14:47

In this guide post, we will explain to you How to fix The First Descendant NGS e3010509 error?

The NGS error e3010509 in The First Descendant can hamper the gaming experience of users. This error is associated with the Nexon Game Security (NGS) anti-cheat program, implemented to preserve the integrity of the game. However, sometimes NGS can generate errors like NGS e3010509, NGS e3010505 and others, which prevents access to the game.

Causes of the Error

The most common causes of the NGS error e3010509 are:

Corrupted game files: Corruption of game files can generate errors like NGS e3010509.
Permission mismatches: If the game files do not have the proper permissions, NGS can interpret this as an anomaly.
Server Outages: In rare cases, errors like NGS e3010509 can arise during issues with the game servers.

How to fix The First Descendant NGS e3010509 error?

To fix the NGS e3010509 error, it is recommended to follow these steps:

1. Verifying the integrity of game files

Close the game and restart Steam.
Right-click on The First Descendant in the Steam library.
Select "Properties" and navigate to "Installed Files".
Choose "Verify integrity of game files".
Steam will proceed to scan and replace any corrupted files.

2. Disabling antivirus software or creating an exception

Antivirus software can interfere with the operation of NGS. It is recommended to temporarily disable it or create an exception for the game files.

3. Granting administrative permissions to executables

Locate the installation folder for The First Descendant.
Identify the game's executable files.
Right-click on them and select "Properties."
Access the "Compatibility" tab.
Check the "Run this program as administrator" box.
Apply the changes.

4. Checking the server status

In case the above solutions do not solve the problem, you should check the status of the game's servers. This information can be found on the official The First Descendant page or on community forums.

5. Reinstalling the game (last resort)

If none of the above solutions are effective, you can proceed to reinstall The First Descendant. It is important to make sure that you completely delete the game files before reinstalling.

Additional considerations

In case the error persists, it is recommended to seek help on the official The First Descendant forums or contact the game's technical support.
Keeping the game and operating system updated can help minimize the occurrence of errors.

Generally speaking, the NGS error e3010509 can be annoying for The First Descendant players. However, by following the technical solutions outlined above, it is possible to resolve the problem in most cases.

Tags: Nexon game, Third-person shooter, Sci-fi RPG, Co-op gameplay, The First Descendant characters, The First Descendant tips

Platform(s): PlayStation 5 PS5, PlayStation 4 Ps4, Xbox One, Xbox Series X|S, GeForce Now, Microsoft Windows

Genre(s): Action, Adventure, Role Playing, Free to Play

Developer(s): NEXON Games Co., Ltd.

Publisher(s): Nexon, Nexon Korea

Mode: Single-player, multiplayer

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