How to Fix Steam Error Code 107

Learn how to fix Steam Error Code 107 with our step-by-step guide.

Steam error code 107, often accompanied by the message "Error Code 107: Failed to load web page (unknown error)," prevents users from accessing web pages within the Steam client's built-in browser. This guide explores the common causes of this error and provides a detailed, step-by-step approach to resolving it.

Part 1: Understanding the Roots of Error 107:

Error 107 typically arises from problems with Steam's internal web browser. Key culprits include:

• Firewall Interference: Your firewall might be mistakenly blocking Steam's outgoing connections.
• Corrupted Browser Cache: Damaged or outdated data in Steam's browser cache can disrupt web page loading.
• DNS and Network Problems: Issues with your DNS cache, network adapter, or network configuration can trigger this error.
• SSL Certificate Issues: Outdated or incompatible SSL certificates can prevent secure connections to web pages.

Part 2: Fix Steam Error Code 107:

1. The Basics: Restart and Update:

Before delving into more complex solutions, try these simple yet often effective steps:

• Step 1: Restart your computer. This often resolves temporary software glitches.
• Step 2: Ensure your Windows operating system is up-to-date. Go to Settings > Update & Security > Windows Update and install any pending updates.
• Step 3: Update your Steam client to the latest version. Open Steam, click "Steam" in the top left corner, and select "Check for Steam Client Updates."

2. Clearing Steam's Web Browser Cache:

A corrupted browser cache is a common cause of web page loading problems.1

• Step 1: Open the Steam client and click "Steam" in the top left corner.
• Step 2: Select "Settings."
• Step 3: Navigate to the "Web Browser" tab.
• Step 4: Click "Delete Browser Cache." Confirm the deletion.
• Step 5: Click "Delete All Browser Cookies" as well for a thorough cleaning.
• Step 6: Restart Steam and check if the error persists.

3. Flushing the DNS Cache:

Clearing the DNS cache can resolve network-related issues.2

• Step 1: Open the Command Prompt as an administrator. Search for "cmd" in the Windows search bar, right-click on "Command Prompt," and select "Run as administrator."
• Step 2: Type the following command and press Enter: ipconfig /flushdns
• Step 3: Wait for the process to complete. You should see a message confirming the DNS cache has been successfully flushed.
• Step 4: Restart your computer and relaunch Steam.

4. Resetting the Network Adapter:

A malfunctioning network adapter can cause connectivity problems.3

• Step 1: Open the Command Prompt as an administrator (as described in the previous step).
• Step 2: Type the following command and press Enter: netsh winsock reset
• Step 3: Restart your computer. This will reset your network adapter.
• Step 4: Open Steam and check if the error is resolved.

5. Changing Your DNS Server:

Switching to a reliable DNS server, such as Google DNS, can improve network connectivity.4

• Step 1: Right-click on the Wi-Fi icon in your system tray (bottom right corner of the screen) and select "Network and Internet Settings."
• Step 2: Click on "Advanced network settings," then "More network adapter options."
• Step 3: Right-click on your active network connection (Wi-Fi or Ethernet) and select "Properties."
• Step 4: Select "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties."
• Step 5: Select "Use the following DNS server addresses:" and enter the following:
  • Preferred DNS server: 8.8.8.8
  • Alternate DNS server: 8.8.4.45
• Step 6: Click "OK" to save the changes.

6. Whitelisting Steam in Your Firewall:

Your firewall might be blocking Steam's connections.

• Step 1: Open the Control Panel and go to "Windows Defender Firewall" (or "Windows Firewall").6
• Step 2: Click on "Allow an app or feature through Windows Defender Firewall."
• Step 3: Click "Change settings."
• Step 4: Locate Steam in the list of allowed apps. If it's not there, click "Allow another app..." and browse to the Steam installation directory to add it.
• Step 5: Ensure both the "Private" and "Public" boxes are checked for Steam.
• Step 6: Click "OK" to save the changes and relaunch Steam.

7. Re-Enabling Time Synchronization in Windows:

Incorrect system time settings can interfere with SSL connections.7

• Step 1: Open the Windows Settings and go to "Time & Language" > "Date & Time."8
• Step 2: Ensure that "Set time automatically" and "Set time zone automatically" are both toggled to "On."
• Step 3: Restart Steam and check if the error is resolved.

8. Granting Permissions to SteamService.exe:

Steam's service file might require explicit permissions.

• Step 1: Navigate to your Steam installation directory (usually C:\Program Files (x86)\Steam).
• Step 2: Open the "bin" folder.
• Step 3: Locate the steamservice.exe file.
• Step 4: Right-click on the file and select "Properties."
• Step 5: Go to the "Digital Signatures" tab.
• Step 6: Select "Valve" in the Signature list and click "Details."
• Step 7: Follow the prompts to install the certificate if necessary and grant permissions. This may involve clicking "View Certificate" and then "Install Certificate."
• Step 8: Restart Steam.

If you have tried all of these steps and are still experiencing the error, there may be a deeper issue with your system or Steam installation. In that case, consider contacting Steam support for further assistance.

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