How to Fix Sims 4 ‘One Or More Online Services Are Offline’

By Lidia Rozo | 2023-06-06 09:51:19
Check out our step-by-step guide and How to Fix Sims 4 ‘One Or More Online Services Are Offline’.

Sims 4 is a popular life simulation game that has captured the hearts of millions of gamers around the globe. However, one of the most frustrating issues that players face is when they encounter the message 'One or More Online Services Are Offline.' This message can prevent you from accessing online features and can cause a great deal of inconvenience. In this blog post, we will discuss the most common causes of this issue and provide you with some simple solutions to fix it.

Disable Firewall & Antivirus


The Sims 4 game requires access to the internet to work correctly. Firewalls and Antivirus software can be helpful in protecting your system, but they can also interfere with the game's operations by deleting or quarantining necessary game files. Disabling your firewall and antivirus temporarily can help you to identify if this is the cause of the problem. Here are the steps to follow to disable your firewall or antivirus:
  • 1. Go to the Control Panel on your PC.
  • 2. Click on 'System and Security.'
  • 3. Click on 'Windows Defender Firewall.'
  • 4. Click on 'Turn Windows Defender Firewall on or off.'
  • 5. Select 'Turn off Windows Defender Firewall (not recommended)' for both public and private networks.
  • 6. Click 'OK' to save the changes.

If you are using a third-party antivirus software, you can disable it by following the instructions provided by the software.

Check your Internet Connection



The Sims 4 game requires a stable internet connection to run correctly. If your internet connection is unstable, it can cause online services to go offline. Here are the steps to follow to restart your router and device:

  • 1. Turn off your router by unplugging it from the power source.
  • 2. Wait for 10-15 seconds and then plug it back in.
  • 3. Wait for the router to reboot and then restart your device.
  • 4. Launch the Sims 4 game and check if the issue has been resolved.

Check Server Status


The Sims 4 game relies on a server to operate correctly. If the server is down, it can cause online services to go offline. It is essential to check the server status to identify if this is the cause of the problem. You can check the server status by using Twitter or third-party websites. Here are the steps to follow:

  • 1. Follow the official Sims 4 Twitter account @TheSims or search for the hashtag #Sim4ServerStatus.
  • 2. Check if there are any tweets or updates on the server status.
  • 3. Alternatively, you can use third-party websites like 'Downdetector' to check the server status.


Encountering the 'One or More Online Services Are Offline' message in Sims 4 can be frustrating, but it is essential to identify the cause of the issue to fix it. In this blog post, we have provided you with some simple solutions to fix the issue. We hope that these steps have been helpful in resolving the problem and allowing you to enjoy the game without any interruptions.
Tags: Life simulation game, EA Games, Sims 4 expansion packs, Create-a-Sim, Sims 4 mods, Sims 4 cheats, Sims 4 gameplay, Sims
Platform(s): Microsoft Windows , macOS , PlayStation 4 , Xbox One
Genre(s): Simulation
Developer(s): Maxis
Publisher(s): Electronic Arts
Mode:



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