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Fix Diablo 4 Can’t Use This Content Error On PS5

How to Fix Diablo 4 Can’t Use This Content Error On PS5

By
Lidia Rozo
2023-06-06 09:19:32

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Our guide will show you How to Fix Diablo 4 Can’t Use This Content Error On PS5 and get back to playing one of the most highly anticipated games of the year

Diablo 4 is one of the most highly anticipated games of the year, and it's no surprise that players are eager to jump in and start playing as soon as possible. However, issues can arise, and one of the most common errors encountered by PS5 players is the "Can't Use This Content" error. This error can be frustrating, but don't worry – there are several steps you can take to fix it.

Check Servers


The first step in fixing the "Can't Use This Content" error is to check if the Diablo 4 servers are up and running. Server-related issues can often cause this error to appear, so it's important to make sure that the servers are working correctly. You can check the status of the servers on the Blizzard website, or by checking social media channels.

If the servers are down, you'll need to wait until they are back up and running. If the servers are up, but you're still experiencing the error, try troubleshooting other server-related issues, such as connection problems.

Ensure Battle.net & PSN Accounts are Linked



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Diablo 4 requires you to have a Battle.net account to play the game. If you're playing on PS5, you'll need to link your Battle.net account to your PSN account. If your accounts aren't linked, you'll receive the "Can't Use this Content" error. To link your accounts, follow these steps:

  • 1. Go to the Battle.net website and log in to your account.
  • 2. Select "Account Settings."
  • 3. Select "Connections."
  • 4. Select "Connect" next to the PlayStation Network option.
  • 5. Follow the on-screen instructions to link your accounts.

Once your accounts are linked, try launching the game again and see if the error is resolved.

 Restart D4 & PS5 Console


If your servers are up and running, and your accounts are linked, but you're still experiencing the "Can't Use This Content" error, your next step is to restart both Diablo 4 and your PS5 console. Restarting the game and console can solve common issues, and it's a quick and easy step to take.

To restart Diablo 4, simply exit the game and launch it again. To restart your PS5 console, follow these steps:

  • 1. Press the PS button on your controller.
  • 2. Select "Power Options" from the quick menu.
  • 3. Select "Restart PS5."

Restore Licenses


If you've checked your servers, linked your accounts, and restarted both Diablo 4 and your PS5 console, but you're still experiencing the "Can't Use This Content" error, your next step is to restore your licenses. This step can help fix the error, as it ensures that your PS5 has the correct permissions to access the game's content.

To restore your licenses, follow these steps:

  • 1. Go to "Settings" on your PS5 console.
  • 2. Select "Users and Accounts" and then select "Other."
  • 3. Select "Restore Licenses."

 Submit a Ticket to Blizzard


If you've tried all the above steps and you're still experiencing the "Can't Use This Content" error, it's time to submit a ticket to Blizzard. This step should only be taken if all other troubleshooting methods have failed, and it's essential to provide as much information as possible when submitting the ticket.

To submit a ticket, follow these steps:

  • 1. Go to the Blizzard Support website.
  • 2. Select "Contact Support" and then select "Diablo 4."
  • 3. Follow the prompts to submit your ticket.

The "Can't Use This Content" error can be frustrating, but by following these steps, you should be able to fix the issue and start playing Diablo 4 on your PS5. Remember to check your servers, link your accounts, restart both Diablo 4 and your PS5 console, restore your licenses, and submit a ticket to Blizzard if necessary. Happy gaming!


Tags:
Diablo IV
Platform(s):
Xbox One, Xbox Series X/S, PlayStation 4, PlayStation 5, Microsoft Windows
Genre(s):
Action role-playing, hack and slash
Developer(s):
Blizzard Team 3, Blizzard Albany
Publisher(s):
Blizzard Entertainment
Release date:
June 6, 2023
Mode:
Single-player, multiplayer
age rating (PEGI):
18+

Other Tags
video game, gameplay, price, 60fps, steam


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