How to Fix PS5 Won’t Read Disc

Solution 2: The Deep Power Cycle & Safe Mode

If a simple restart didn’t work, it’s time for a deeper reset.

1. Turn your PS5 completely off.
2. Unplug the power cable from the console and from the wall outlet for at least 2 minutes.
3. Reconnect the power and turn the console on.
4. If the problem persists, boot into Safe Mode. With the console off, press and hold the power button until you hear a second beep (about 7 seconds).
5. Connect your DualSense controller with a USB cable and press the PS button.
6. In the Safe Mode menu, select Option 3: Update System Software (even if you think it's updated). Sometimes a reinstall can fix drive issues.
7. If that fails, go back to Safe Mode and try Option 5: Clear Cache and Rebuild Database. Select “Rebuild Database.” This won’t delete your games or saves butcan fix file system corruption that might affect the disc drive.

Solution 3: Check for System Updates

An outdated system can have bugs.

1. Go to Settings > System > System Software > System Software Update and Settings.
2. Select Update System Software and choose “Update Using the Internet.”
3. Install any available updates and restart your console.

Solution 4: Inspect and Clean the Disc Drive (Externally)

1. Power Down: Turn off and unplug your PS5.
2. Visual Inspection: Use a flashlight to look into the disc slot. Do you see any obviousobstruction like a piece of paper, a broken disc fragment, or an unusual amount of dust?
3. Gentle Air Cleaning: Using a can of compressed air, give short, controlled bursts into the slot at a slight angle to dislodge loose dust. DO NOT shake the can, tilt it upside down, or use an air compressor, as moisture or excessive force can damage the lens.

Solution 5: Contact PlayStation Support (The Last Resort)

If you’ve tried every step above with multiple discs and the drive iscompletely unresponsive or makes loud grinding/clicking noises, theissue is likely hardware.

1. Visit the official PlayStation Support website for your region.
2. Navigate to the PS5 hardware troubleshooting section and initiate a repair request.
3. Be prepared to provide your console’s serial number (found on the bottomof the unit when placed vertically or on the back) and details of thesteps you’ve already tried.

How to Prevent the Issue from Happening Again

A little care goes a long way in maintaining your PS5’s disc drive.

• Handle Discs by the Edges: Always avoid touching the shiny data surface.
• Store Discs Properly: Put them back in their cases when not in use to prevent dust and scratches.
• Keep Your Console Ventilated and Clean: Place your PS5 in a well-ventilated area, away from carpets and pets.Dust the external vents regularly to prevent dust from being sucked into the system, including the disc drive.
• Insert Discs Correctly and Gently: Always ensure the label is facing the front faceplate and slide it in until the drive grabs it automatically. Don’t force it.
• Shut Down Fully Periodically: Instead of always using Rest Mode, do a full power down once a week to clear the system cache.

Frequently Asked Questions

Q1: Will rebuilding the database in Safe Mode delete my games and saves?
A: No. Rebuilding the database is a maintenance task that cleans up thedata structure on your drive. Your games, saves, and profiles arecompletely safe.

Q2: My PS5 reads game discs but not 4K Blu-ray movies. What’s wrong?
A: This is often a software or licensing issue. Try going to Settings > Users and Accounts > Other > Restore Licenses. Also, ensure your system software is fully updated, as updates often include new disc playback keys.

Q3: I hear a loud grinding noise when I insert a disc. Should I keep trying?
A: Stop immediately. A loud grinding noise typically indicates a mechanical jam ormisalignment. Continuing to insert discs can cause further damage. Thisis a clear sign to contact PlayStation Support for a repair.

Q4: Is the PS5 disc drive covered under warranty?
A: Yes, manufacturing defects are covered by the standard one-year limited warranty. If your console is within that period and hasn’t beenphysically damaged, you should be eligible for a free repair.

Q5: Can I use a disc lens cleaner on my PS5?
A: It’s strongly discouraged. Slot-loading drives are not designed for standard CD/DVD lens cleaningdiscs, which can have brushes or other parts that may get stuck or cause damage inside the tight mechanism.

Closing with a Call to Action

There you have it—a comprehensive battle plan to defeat the frustrating “disc read error” and restore peace to your gaming sanctuary. Remember, start simple, work your way through the steps methodically, and don’t assumethe worst right away. Most of the time, your PS5 just needs a digitalslap on the wrist (a power cycle) or a little cleaning TLC.

Did this guide help you get your game spinning again? Share your success story (or any other tricky fixes you discovered) in thecomments below—your experience could help another frustrated gamer! If you’re still stuck, don’t hesitate to ask for help. And for moreguides on troubleshooting, optimizing, and getting the most out of yourPlayStation 5, be sure to bookmark our site. Now go enjoy thatgame—you’ve earned it