By
Angel Marquez
2023-07-10 02:46:58

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Learn How to Fix PS5 Error Code NW-102468-1 with this step-by-step guide! Get tips.


Are you experiencing the PS5 Error Code NW-102468-1? Don't worry, you're not alone. Many PS5 users have encountered this error, which can be frustrating when you're trying to enjoy your gaming experience. But fear not, because in this blog post, we will guide you through the steps to fix this error code and get you back to playing your favorite games in no time.

Restart Your Network Equipment


One of the first things you should try when encountering the PS5 Error Code NW-102468-1 is to restart your network equipment. This simple step can often resolve connectivity issues and reset any temporary glitches that may be causing the error.


To restart your network equipment, follow these steps:

  • 1. Power off your PS5 console.
  • 2. Turn off your modem and router by unplugging them from the power source.
  • 3. Wait for at least 30 seconds.
  • 4. Plug in your modem and router back into the power source.
  • 5. Wait for them to fully restart.
  • 6. Power on your PS5 console.

By restarting your network equipment, you are refreshing the connection between your PS5 and your network, which can help resolve any network-related issues causing the error.

Check Network Settings on PS5


Another step to fix the PS5 Error Code NW-102468-1 is to check your network settings on your PS5. Sometimes, incorrect or misconfigured network settings can cause connectivity problems and trigger this error code.


To check your network settings on your PS5, follow these instructions:

  • 1. Go to the Settings menu on your PS5.
  • 2. Select Network.
  • 3. Choose Set Up Internet Connection.
  • 4. Follow the on-screen instructions to configure your network settings correctly.

Make sure to double-check your network connection settings, such as selecting the correct Wi-Fi network or entering the correct password if you are using a wireless connection. Verifying your network settings can often resolve any issues that may be causing the error.

Adjust NAT Type


NAT Type, which stands for Network Address Translation Type, can also impact your PS5's connections and trigger the NW-102468-1 error code. NAT Type determines how your PS5 communicates with other devices and servers on the internet.


To adjust your NAT Type on your PS5, follow these steps:

  • 1. Go to the Settings menu on your PS5.
  • 2. Select Network.
  • 3. Choose Connection Status.
  • 4. Check your NAT Type.
  • 5. If your NAT Type is set to Strict or Moderate, you may need to adjust it to Open for better connectivity.
  • 6. Refer to your router's manual or contact your internet service provider (ISP) for instructions on how to open your NAT Type.

Adjusting your NAT Type to Open can help improve your PS5's connectivity and potentially fix the NW-102468-1 error code.

Wired Connection




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Using a wired connection instead of a wireless one can provide a more stable and reliable network connection for your PS5. If you are currently using a wireless connection and experiencing the NW-102468-1 error code, switching to a wired connection might help resolve the issue.


To set up a wired connection for your PS5, follow these instructions:

  • 1. Connect one end of an Ethernet cable to your PS5.
  • 2. Connect the other end of the Ethernet cable to your modem or router.
  • 3. Power on your PS5.
  • 4. Go to the Settings menu on your PS5.
  • 5. Select Network.
  • 6. Choose Set Up Internet Connection.
  • 7. Follow the on-screen instructions to set up a wired connection.

A wired connection can provide a more stable and faster network connection, reducing the chances of encountering the NW-102468-1 error code.

Port Forwarding


Port Forwarding is another solution that might help resolve the PS5 Error Code NW-102468-1. Port Forwarding allows specific network ports to be open, enabling better communication between your PS5 and game servers.


To set up port forwarding for your PS5, follow these steps:

  • 1. Determine the port numbers required for your game or application. You can usually find this information in the game's documentation or on the game's official website.
  • 2. Access your router's settings by entering its IP address into your web browser.
  • 3. Locate the Port Forwarding or Virtual Server section in your router's settings.
  • 4. Add a new port forwarding rule by specifying the port numbers and the IP address of your PS5.
  • 5. Save the changes and restart your router.

Setting up port forwarding can help establish a more direct and reliable connection for your PS5, potentially resolving the NW-102468-1 error code.

Contact Your Internet Service Provider (ISP)


Reasons to contact ISP for assistance


When dealing with PS5 error code NW-102468-1, it's crucial to consider reaching out to your ISP for support. Here are a few reasons why contacting your ISP can prove helpful:

  • Connection Issues: Your ISP can help identify and resolve any connection issues that might be causing the error code. They have the expertise to troubleshoot network-related problems and ensure smooth connectivity.
  • Network Configuration: Sometimes, the error code might be a result of incorrect network settings or configurations. Your ISP can guide you through the necessary steps to adjust these settings and get your PS5 connected to the internet.
  • Service Outages: In some cases, the NW-102468-1 error code might be a result of service outages in your area. Your ISP can inform you about any ongoing maintenance or technical glitches that could be affecting your internet connection.

Tips on how to effectively communicate with ISP for support


When reaching out to your ISP for assistance, it's essential to follow these tips to ensure effective communication and a speedy resolution:

  • Provide Detailed Information: Be ready to provide your ISP with detailed information about the error code, the troubleshooting steps you have already taken, and any other relevant details. This will help them understand the issue better and provide targeted support.
  • Be Patient and Polite: Remember, the customer support representatives are there to help you. Maintain a patient and polite attitude throughout the conversation, even if the resolution takes time. A positive approach can go a long way in receiving prompt assistance.
  • Follow Instructions: Your ISP might provide you with specific instructions or steps to follow. Make sure to carefully listen and follow their guidance. This will ensure a smoother troubleshooting process and increase the chances of resolving the error code.


Encountering PS5 error code NW-102468-1 can be frustrating, but with the right approach and troubleshooting steps, you can resolve it and get back to enjoying your gaming experience. In this blog post, we discussed the importance of contacting your ISP for assistance and provided tips on effectively communicating with them. Remember, patience and clear communication are key when seeking support. By following the steps outlined in this guide, you will be well on your way to fixing the NW-102468-1 error code and getting back in the game. Happy gaming!


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