In this guide post we explain How to Fix Pokemon Pocket the Authentication Error.
Even though the new mini-set is out and ready to be celebrated, some of the players still can't access it due to one notorious error code that has been in the game since its worldwide launch. It seems like an Authentication Error for around 10% of users pops up every time they try to open packs or log into the game, which is a new high. Although the developers released an Update Notice on December 17, which tackled the known issues on how to acquire the Amber Trainer Card, it did not include the login error messages users worldwide were getting.
You don't have to worry. The Authentication Errors in Pokemon TCG Pocket can be fixed or at least considerably minimized. If you go through the steps and tricks mentioned in this article, you should be able to completely fix this problem.
How to Fix Pokemon Pocket the Authentication Error?
"The server authentication process failed." is the message that appears when the Authentication Error occurs in Pokemon Pocket. There will be a restart of the game. To return to the main menu, your only option is to click the OK button. Here are the procedures to fix the problem if it continues:
- Get out of the game by closing the app.
- Clear or reset the cache of the game using your device's settings.
- Please re-download the data for Pokemon Pocket.
To clear your iOS device's cache, you might have to remove the game and then reinstall it. After the uninstallation is finished, it is highly recommended to restart your phone to rule out that the problem is due to system cache.
For Android users, how to clear the cache of Pokemon Pocket is as easy as following:
- See the menu below: Settings > Apps > Pokemon TCGP > Storage > Clear Cache.
Steps to Resolve Error 102
With the unhelpful message "An error has occurred," you have two options once you've encountered problem Code 102: Retry or Go to Title Screen. It seems that the "To Title Screen" option will put you in a nice, never-ending loop where you will continue to be informed of the same error and unable to play your game. However, if you press the "Retry" option, the issue will temporarily be fixed.
This is probably a fault caused by the latest Mythical Island update, so a hotfix from the devs is probably in order. Meanwhile, you can take several measures to ensure that Error Code 102 does not occur in the first place.
Possible Solutions and Workarounds
- Set "Time & Date" to automatic. Some players have found that enabling automatic time and date detection is a workaround for the Authentication Error in Pokemon Pocket.
- Use a stable network. If you are on mobile data, switch to Wi-Fi, and vice versa.
- Disable VPNs. When accessing Pokemon Pocket, turn off third-party applications that mask your IP address.
- Start up your phone again. You need to restart your device before you reinstall the game; in this way, the cause can be ruled out to be related to system caches.
It is worth noting that this bug started to appear right after the release of the Mythical Island expansion. It seems that Pokemon Pocket has some server overload problems if too many millions of gamers try to open booster packs all at once. Hopefully, after the update finishes and the server traffic goes back to normal, the problem will affect fewer gamers.
Now that you know How to Fix Pokemon Pocket the Authentication Error, apply these steps and continue getting the most out of this game.
Tags:
pokemonhub, poekemon go, eevee evolutions, giovanni, shiny, promo code
Platform(s): iOS, Android
Genre(s): Augmented reality, location-based game
Developer(s): Niantic, The Pokémon Company
Publisher(s):Niantic, The Pokémon Company
Release date: July 6, 2016
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