In today's article we are going to tell you how to fix the white screen at launch in Genshin Impact, so pay attention not to miss anything.
What is the white screen problem in Genshin Impact?
This is a new bug that has started to introduce the free-to-play open world action RPG game developed by miHoYo. The problem is that sometimes the game crashes on a white screen when starting the game, preventing access to it. But fortunately today we will tell you how to fix the white screen on startup.
How to fix white screen at launch in Genshin Impact?
The first thing to keep in mind is that everything seems to be a system problem when the recommended settings are not met or the DirectX is not installed correctly.
With this in mind, the first thing you have to do is make sure that your system meets the minimum requirements to be able to run the game without problems. We list the minimum requirements below:
- Windows 7 SP1 64-bit Operating System.
- Intel Core i5 processor or equivalent from another manufacturer.
- 8 GB of RAM.
- NVIDIA GeForce GT 1030 or better graphics card.
- DirectX 11.
- 30 GB of free hard disk space.
If your system meets at least the minimum requirements to the letter you will have to Place the problematic DLLs manually, although many reported that this did not work, you do not lose anything by trying. Although recently a forum shared a method that many used effectively. For the latter you will have to download the file from the link, extract it and paste all the DLLs where the executable of your game is located.
The other solution is to install DirectX manually. To do this you will have to go to C: Program FilesGenshin Impact> access DXSETUP> in case the file is missing, you will have to go to Microsoft and download and install DirectX to later restart the system.
That's all you have to know about how to fix the white screen at launch in Genshin Impact, we hope that now that you know it, it has been as useful as possible and that you have managed to get the most out of our guide.
PlayStation4 PS4, Nintendo Switch, iOS, PC, Android
September 28, 2020
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