Troubleshoot and fix your Final Fantasy VII Rebirth controller issues with our expert guide. Get back to gaming seamlessly!
Immersive and captivating, Final Fantasy VII Rebirth is sure to keep you engrossed for hours. Even though it only came out for PC, a lot of people have chosen to dive in with a controller. The catch is that a handful of these unlucky gamers are experiencing problems with their controllers not working or repeatedly disconnecting! We should try to resolve this issue if possible.
Whether wired or wirelessly connected, several players report that the PS5 controller often disconnects from their PCs when playing Final Fantasy VII Rebirth. The controller has no problems with lengthy gameplay sessions in other games, thus it appears to be a game-specific issue. Therefore, you may want to read this article for potential solutions if you are also experiencing this problem.
Fix Final Fantasy VII Rebirth Controller Not Working
Neither the problem's existence nor its resolution have been officially acknowledged at this time. As usual, though, the community has stepped up to the plate, with numerous impacted gamers offering solutions that had worked for them. All of these possible solutions are detailed below for you to peruse.
Primary evaluations
Before you look for Windows updates, try turning off your computer and turning it back on again. For the haptic feedback on a PS5 controller to function correctly, make sure you're utilizing a wired connection. You may also see if the controller is completely detected in the game's options menu. If the option is greyed out, it indicates that something is wrong with the controller. In that case, you might see whether it helps to restart the Bluetooth and Device Service by hand. Press Windows + R, type "services.msc", then press Enter to open Services. Just double-click the Bluetooth Support Service that you see down there, and then switch it to Automatic. Turn off the feature now. After that, turn it back on. For Plug and Play and Device Association Services, repeat the process to verify Windows is handling connected devices appropriately.
Verify the Charger and The USB Cable of the Controller
Low battery levels can cause frequent disconnections, so make sure your PS5 controller is fully charged. When connecting by wire, try using a different USB cable to make sure it's not a cable problem. If the controller is Bluetooth enabled, try connecting it to a mobile device to see if it solves the problem.
The software
You can test the controller and upgrade its firmware with the official software and the PC troubleshooting page provided by PlayStation. If you're still having trouble, try connecting the device using a different USB cable. If you're experiencing disconnections, try updating the firmware on the controller.
The DS4
There seems to be a conflict between the game and DS4W, which could cause your controller to disconnect when you click the Rectangle button on DS4Windows. If you haven't concealed DualSense using HiDHide, the game will detect both DS4Windows and Xbox input at the same time. For Final Fantasy VII Rebirth, disabling DS4Windows is your best bet.
Assistance with Steam Controller
Turning off Steam controller support, restarting the PC, and then resetting the controller via the little button on the back seemed to solve the problem for several people. To double-check the controller's functionality and look for firmware updates, they also downloaded PlayStation Accessories. This method can thus be tried by you.
Turn off USB Reverse Power Sync
To access the Power Options menu in the Control Panel, navigate to the Hardware and Sound section. To access the Advanced Power Settings, go to Plan Settings and then click on Change. After you've made the necessary adjustments, go to USB Settings > USB Selective Suspend Setting and toggle it to Disabled. Disconnects won't happen because Windows can't power down USB ports.
Adjust the Device Manager's USB Power Management Settings
Press Windows + R, type devmgmt.msc, and press Enter to open Device Manager. Navigate to the Power Management tab after expanding Human Interface Devices and double-clicking on the USB Input Device. Select "Do not allow the computer to power off this device" and then uncheck the box. You must do this again for every USB Input Device. Once you've expanded the list of Universal Serial Bus Controllers, proceed to USB 3.10 eXtensible Host Controller and, if available, USB Root Hub (USB 3.0). Follow the same procedure for these two controllers. Run the game again after this to see if the problem is still there.
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