Eufy Omni E28 Review: Unmatched Performance & Features

By Ambar Jimenez | 2025-05-03 09:39:11

Discover the Eufy Omni E28 in our detailed review. Uncover its features, performance, and why it's a must-have for smart home enthusiasts!
The Eufy Omni E28 presents itself as an innovative contender in the market of hybrid robot vacuums and mops, introducing a distinctive feature: a detachable handheld deep cleaner. Priced at $999.99, this device promises a comprehensive home cleaning solution, combining the automation of robotic cleaning with the versatility of a portable cleaner for tough stains. However, a deeper analysis of its specifications and tested performance reveals a more nuanced picture, especially when compared to high-end alternatives.

Eufy Omni E28 Review

Key Specifications in Detail:

Name: Eufy Omni E28
Base Station Dimensions: 13.6 inches in height, 12.9 inches in width, and 4.4 inches in depth. These dimensions are important to consider for the space required for the base station and its operation.
Battery Life (Tested): 103 minutes. This duration provides good autonomy for cleaning homes of considerable size, although it falls slightly short compared to some direct competitors.
Mop/Vacuum Hybrid: Yes, the E28 is designed to vacuum and mop simultaneously or separately, offering flexibility in the cleaning routine.
Scheduling: Yes, via the Eufy Clean app, users can program personalized cleaning schedules for different days and times.
Virtual Walls: Yes, the app allows the creation of exclusion zones or "No-Go Zones" to prevent the robot from accessing specific areas of the house.
Suction Power (Claimed): 20,000Pa (Pascal). This figure, while impressive on paper, did not directly translate to superior vacuum performance in tests, especially on carpets.
Brush Rolls: DuoSpiral Brushes system, designed with two rollers that work together to lift dirt and minimize tangling of hair and pet fur. One of the brushes can shift laterally to facilitate the entry of debris towards the suction duct.
Mop System: HydroJet Mop, a mopping roller that exerts 3.3 lbs of downward pressure for deeper cleaning. It incorporates side scrapers to keep the roller clean during operation. This design is relatively unique compared to the common dual spinning mop pads.
Navigation: Combination of LiDAR (Light Detection and Ranging) technology for creating precise maps of the home and an RGB camera for obstacle detection and avoidance.
Voice Control: Compatible with Amazon Alexa and Google Assistant, allowing users to start, stop, or direct cleaning via voice commands.
Multifunctional Base Station:
- Automatic Dustbin Emptying: The base station automatically sucks dust and dirt from the robot, storing it in an internal bag (a replacement pack is sold separately).
- Automatic Mop Washing and Drying: Uses hot water to wash the mopping roller and hot air to dry it, minimizing the need for manual intervention and preventing the accumulation of bad odors.
- Automatic Water and Detergent Refill: The base station contains separate reservoirs for clean water and detergent, automatically refilling the robot's tank as needed.
- Integrated Compartments: The base features hidden compartments for the dust bag and mopping detergent, maintaining a tidier appearance.
Detachable Handheld Deep Cleaner (FlexiOne):
- Portable unit that detaches from the top of the base station.
- Incorporates its own motor, clean and dirty water tanks, and a nozzle with a hose.
- Designed to spray, scrub, and suction liquids and tough stains from carpets and upholstery.
- Features a trigger button for spraying and a button to increase suction.
Control via the Eufy Clean App:
- Intelligent Mapping: The robot performs a fast mapping of the home, allowing for the creation of customizable floor plans.
- Room and Zone Selection: Users can select specific rooms or define custom zones for cleaning.
- Cleaning Adjustments: Allows control over cleaning intensity (fast, standard, deep), suction power (quiet, standard, turbo, max), and water usage level (low, medium, high).
- Cleaning History: Records previous cleaning cycles for review.
- Experimental Features: Access to features under development or testing.
- Carpet Settings: Includes the BoostIQ function, which automatically increases suction upon detecting carpets.
- Advanced Scheduling: Detailed options for scheduling cleanings.
- Base Station Control: Allows manual initiation of dust emptying, mop washing/drying, and water refilling.
- Custom Routines: Ability to create automated cleaning routines for specific areas and defined times.
- Smart Integrations: Linking with Amazon Alexa and Google Assistant for voice control.
- Do Not Disturb Mode: Disables automatic dust emptying during designated hours.
- Pet Avoidance: Option for the robot to navigate more carefully in homes with pets.
- Keep-Out Zones: Creation of restricted areas on the map.

Reviewer's Experience and Extended Observations:

The reviewer experienced remarkable effectiveness in mopping, highlighting the HydroJet roller's ability to clean up sticky messesand minimize the spread of residue, even surpassing the vibrating paddesigns of other models. The automatic mop washing function also provedefficient in removing debris.

The initial mapping was exceptionally fast, completing the floor plan of a 1,500 sq ft apartment in record time.The app allowed for map editing and the creation of no-go zones,although some minor interface glitches were encountered during thisprocess.

Regarding vacuum performance, the tests revealed a significant weakness on carpets, especially in picking up sand, where the E28 lagged considerably behind competitors and even lower-end models. While the pickup of largeparticles like rice was adequate, the deep suction capability on carpets proved to be a major limitation.

Obstacle avoidance was also an area for improvement. The robot struggled to detect andnavigate around small objects like cat toys, often colliding with ordragging them. This contrasts with the more skillful navigation of somehigh-end competitors.

The tested battery life of 103 minutes is considered sufficient for most homes, although it is shorter thansome rivals. However, given the efficiency in cleaning time, it isconsidered a solid option for larger homes.

The FlexiOne handheld deep cleaner, while a unique feature, proved to be more suitable for deep cleaning specific stains than for general surface dirt pickup. Its short hose and the weight of the unit made it somewhat cumbersometo use in large areas. While it was effective for cleaning stains onupholstery after manually removing pet hair, its utility for dailycleaning might be limited for many users.

Overall navigation was mostly competent, although the robot got stuck once andoccasionally dampened rugs or snagged corners. Creating no-go zones inthe app helped mitigate these issues.

Extended Comparison with Competitors:

When comparing the Eufy Omni E28 with the Ecovacs Deebot X8 Pro Omni, it is observed that the Ecovacs offers superior autonomous vacuumperformance and better obstacle avoidance, as well as a more streamlined base station design. However, it lacks the integrated handheld cleanerof the Eufy.

The Roborock Saros 10, despite its impressive claimed suction power, showed inconsistentperformance in tests and a less effective mopping system than the Eufy.It also struggled with obstacle avoidance.

Surprisingly, the TP-Link Tapo RV30 Max Plus, a much more affordable model, outperformed the Eufy in sand pickup oncarpets, underscoring the importance of real-world performance testsbeyond theoretical specifications.

Extended Conclusion:

The Eufy Omni E28 introduces an interesting proposition with its detachable handheld deep cleaner, which could be a significant advantage forhouseholds with frequent deep cleaning needs for specific stains. Itseffective mopping system and fast mapping are also notable strengths.However, its vacuum performance on carpets, especially in picking upfine particles, and its limitations in obstacle avoidance are areaswhere it falls short compared to other robots in its price range. TheFlexiOne handheld cleaner, while versatile, might not be worth thetrade-offs for all users.

For thosewho prioritize mopping and value the convenience of an integratedhandheld cleaner for occasional spot treatments, the Eufy Omni E28 might be a worthwhile consideration. Nevertheless, those seeking robustvacuum performance on various surfaces and more intelligent navigationmight find more suitable alternatives on the market, such as the Ecovacs Deebot X8 Pro Omni, despite its lack of a handheld cleaner. The finaldecision will depend on the specific needs and priorities of eachhousehold and the willingness to compromise on certain performance areas in favor of the unique handheld cleaning feature.

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Eufy Omni E28 Review: Unmatched Performance & Features

Eufy Omni E28 Review

Reviewer's Experience and Extended Observations:

Extended Comparison with Competitors:

Extended Conclusion:

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