How to fix Diablo 4 none of your characters are eligible

By Angel Marquez | 2023-06-19 04:45:32

Our guide on How to fix Diablo 4 none of your characters are eligible will help you get back to playing.

Diablo 4 is one of the most highly anticipated games of recent years, and it's not hard to see why. The Diablo franchise is known for its immersive gameplay, intricate storylines, and stunning visuals. However, even the best games can encounter glitches or bugs that can cause frustration for players. One such issue that many players have experienced is the "none of your characters are eligible" error message that appears when trying to play co-op mode. In this article, we'll explore some of the most common causes of this error and provide some solutions to help you get back to playing with your friends.

Ensure Both Players Have Completed the Prologue

The first thing to check is whether both players have completed the prologue. The prologue is a tutorial that introduces players to the game mechanics and story. If the second player joined the game after the first player completed the prologue, the first player must create a new character, and the second player should join with their existing character immediately.

After both players finish the prologue, you should restart Diablo 4. The first player should select their original character, and the second player should join in with their existing character. This should fix the issue and allow both players to play together.

In addition to the above steps, there are a few other things you can try to fix the issue. Firstly, make sure that both players are on the same server. Diablo 4 has multiple servers, and if you are on different servers, you won't be able to play together. To check which server you are on, go to the Options menu and select Gameplay. From there, you can see which server you are on and switch to a different one if necessary.

Another thing to check is your internet connection. Diablo 4 is an online game, and if your internet connection is weak or unstable, it can cause issues with playing with others. Make sure that your internet connection is strong and stable, and try restarting your router if you are experiencing connectivity issues.

Finally, if none of the above steps work, you can try contacting Blizzard Support. They may be able to help you with the issue and provide further advice on how to fix it.

Licensing Restrictions for Deluxe and Ultimate Editions

If you have purchased the Diablo IV Deluxe or Ultimate Editions, you might encounter co-op issues during Early Access due to licensing restrictions. Game sharing is not allowed during this period, which can cause the "none of your characters are eligible" error message. In this case, you'll need to wait until June 6, 2023, for the restrictions to end, or wait for the next hot fix or patch for Diablo 4. Unfortunately, there is no immediate solution to this issue, and you'll need to be patient until the restrictions are lifted.

The "none of your characters are eligible" error message can be frustrating, but it's not the end of the world. By following the solutions outlined above, you can get back to playing with your friends and enjoying all that Diablo 4 has to offer. Whether it's completing quests, battling bosses, or exploring the vast world of Sanctuary, Diablo 4 is a game that is sure to keep you entertained for hours on end. With a little patience and some troubleshooting, you'll be back to playing co-op mode in no time.

Tags: Diablo IV, action RPG, dungeon crawler, loot-driven, dark fantasy, character classes, skill trees, endgame content, worl

Platform(s): Xbox One, Xbox Series X/S, PlayStation 4, PlayStation 5, Microsoft Windows

Genre(s): Action role-playing, hack and slash

Developer(s): Blizzard Team 3, Blizzard Albany

Publisher(s): Blizzard Entertainment

Release date: June 6, 2023

Mode: Single-player, multiplayer

Age rating (PEGI): 18+

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