How to Fix Borderlands Shift account not working
Borderlands Shift Account Not Working: Fixes (2025)
✅ Step 1: Confirm You’re Logged In
Start by logging into your Shift account via a browser at https://shift.gearboxsoftware.com. Once logged in, check that your game platform (Steam, Xbox, Epic Games, etc.) is properly linked under your profile settings. If you’re already logged in but still facing issues in-game, try logging out and back in again—both on the browser and in the game menu.🔄 Step 2: Unlink and Relink Your Game Account
Sometimes the connection between your Shift account and your game platform gets corrupted. To fix this:- Go to your Shift account settings
- Unlink your current platform (e.g., Steam or Xbox)
- Restart the game
- Relink the account and try again
🛡️ Step 3: Check Your Antivirus Settings
Your antivirus or firewall might be blocking the game’s connection to Shift servers. To fix this:
- Open your antivirus software
- Add Borderlands 4 to the list of allowed applications
- Ensure that real-time protection isn’t interfering with the game’s launch
- Restart your PC or console and try again
This step is especially important for PC users running third-party security tools.
🔁 Step 4: Return to the Title Screen
Some players have found that simply returning to the Title Screen refreshes the Shift server connection. If you’re stuck in-game and Shift features aren’t working:
- Press the menu button
- Return to the Title Screen
- Wait a few seconds, then re-enter your save file
This soft reset can reinitialize server communication without restarting the game entirely.
🎮 Step 5: Power Cycle Your Console
Console users (PlayStation, Xbox) can try a full shutdown to clear temporary cache:
- Turn off your console completely (not Rest Mode)
- Unplug it for 2–3 minutes
- Plug it back in and relaunch Borderlands 4
- Try entering Shift codes again
This method has helped players reconnect to Shift servers after failed attempts.
👥 Step 6: Adjust Multiplayer Privacy Settings
If you’re playing in Multiplayer or Co-op, your privacy settings might affect Shift connectivity. Try setting your session to:
- Invite Only or Friends Only
- Avoid “Public” or “Offline” modes during Shift code redemption
This ensures a more stable connection to Gearbox’s servers.
📧 Step 7: Verify Your Account Details
Account-related issues can also trigger Shift errors. Check the following:
- Make sure your email is verified
- Ensure your display name is set
- Correct any missing or incorrect profile information
A Reddit user reported that an incorrect date of birth caused their Shift account to malfunction—Gearbox Support resolved it after a quick ticket.
🔓 Step 8: Update Privacy Settings
If your privacy settings are set to Blocked, Shift features may be inaccessible. To fix this:
- Go to your platform’s account settings
- Change privacy settings to Public or Friends
- Save changes and restart the game
This is especially relevant for Twitch-linked rewards and cross-platform features.
🆘 Step 9: Contact Gearbox Support
If none of the above steps work, reach out to Gearbox Support. Provide:
- Your Shift username
- Platform details
- A description of the issue
- Any error messages you’ve received
They’ve been responsive to Shift-related issues in past releases and may be able to resolve account-specific problems.
📣 Step 10: Check Official Updates
Visit Gearbox’s official X account for real-time updates on:
- Server outages
- Maintenance windows
- Known bugs and fixes
If the issue is widespread, chances are they’re already working on a patch.
🎁 Bonus Tip: Link Twitch for Extra Rewards
Make sure your Shift account is linked to your Twitch account to receive exclusive drops during Borderlands 4 livestreams and events. You can manage this from your Shift profile settings.
Other Articles Related
How to Fix Borderlands Shift account not workingResolve your Borderlands Shift account issues quickly with our step-by-step guide. Get back to gaming in no time!
Call of Duty: Warzone: All you need to know about squads
Do you know enough about the Call of Duty Warzone squadrons? If not, don't worry, because in this article you will find everything you need.
Borderlands 2 Shift codes 2019 for PS4,PS3, Xbox one & 360, PC & Mac
We have all the Shift Codes 2019 of Borderlands 2 for the different consoles: PS4, PS3, Xbox one and 360, PC and Mac.
Borderlands 2: How to Get the Unicornsplosion Rainbow Shotgun
Borderlands 2: Therainbow shotgun of Unicornsplosion is a very powerful weapon andtherefore one of the most sought after weapons by the players.
Borderlands 2: How to Get the Toothpick Rainbow Gun
Borderlands 2, have added a lot of new things with this expansion, including the new levelof effervescent rarity, weapons like the Toothpick rainbow gun and a lot of other things.
Borderlands 2: How to Beat Haderax the Invincible and Get Toothpick Assault Rifle
guide in which we tell you how to beat Haderax the invincible in Borderlands 2, this is one of the best methods we've tried
Borderlands 2: How to Get All Rainbow Rarity Weapons
Borderlands 2, have brought an updated story which seeks to continue tofall in love with the players by adding a new gang leader, the searchfor Rainbow Rarity Weapons
Borderlands 2 - How to Get and use VIP codes
Find out what all the Borderlands 2 VIP codes are and how to use them. Details here
Borderlands 2: Commander Lilith - Best Weapons Guide
In case you stillhave not heard, the new downloadable content for Borderlands 2:Commander Lilith, is now available to all users.
Borderlands 2: How to Start Commander Lilith DLC
Learn to start Commander Lilith DLC in Borderlands 2. More details here.
How to complete all Egg-cellent Observations story quests in Fortnite Chapter 6, season 4
Hunt down all the hidden eggs! This guide details how to complete everyEgg-cellent Observations story quest in Fortnite Chapter 6 Season 4 toearn XP and unlock rewards.
How to install mod manager in Silksong
Learn how to install a mod manager for Silksong with our step-by-step guide. Enhance your gaming experience
How to complete all Megazord community quests in Fortnite Chapter 6, season 4
Master all Fortnite Chapter 6 Season 4 Megazord community quests with ourdefinitive guide. Unlock exclusive rewards, maximize your XP gains, andpower up your Battle Pass quickly.
How to Fix Silksong DualSense Controller support not working
Troubleshoot and fix Silksong DualSense Controller support issues with our step-by-step guide. Get back to gaming
How To Get All 3 Silk Hearts in Hollow Knight Silksong
Discover how to obtain all 3 Silk Hearts in Silksong with our guide. Unlock secrets and enhance your gameplay