Fix Borderlands 4 incompatible version error

How to Fix Borderlands 4 incompatible version error

By Daniel Hidalgo | 2025-09-21 11:59:37
The launch of Borderlands 4 has been met with immense excitement, but like many major online releases, it's not without its initial technical hurdles. One of the most frustrating issues players are encountering is the "incompatible version" error, which prevents them from playing both solo and, more commonly, with friends in co-op mode.
This error typically arises from a mismatch between the game client on your device and the latest version available from the servers. If you've been locked out of the action, this comprehensive guide will walk you through the proven workarounds and fixes to resolve the Borderlands 4 version mismatch error.

What Causes the Borderlands 4 Incompatible Version Error?


Understanding the root cause is the first step to a solution. This error is almost always related to game updates and file management:
  • Patch Rollout Issues: Gearbox Software releases patches to fix bugs and improve gameplay. However, if the update isn't applied correctly across all platforms or if a player misses the update, version mismatches occur.
  • Corrupted Game Files: During the download or installation process, crucial game files can become corrupted. This prevents the game from recognizing that it's on the correct version.
  • Cross-Play Complications: Playing between different platforms (PC, Xbox, PlayStation) can sometimes amplify version control issues if one platform's patch is delayed.
  • Cached Data Problems: Occasionally, old or cached data interferes with the new update, causing a conflict that triggers the error.

How to Fix the Borderlands 4 Version Mismatch Error


Try the following methods in order until your issue is resolved.


Fix 1: Ensure Everyone Has the Latest Update



This is the most critical first step. The error often means you or your friends are running different versions of the game.
  • Action: Completely close Borderlands 4 and the Steam/Epic Games client. Restart the client and allow it to check for updates automatically. On consoles (PS5, Xbox Series X/S), highlight the game, press the "Options" button, and select "Check for Update." Ensure your entire party has successfully downloaded the latest patch.



Fix 2: Verify and Repair Game Files (PC)


This process checks your installation for missing or corrupted files and replaces them.


  • On Steam:

  • Open your Steam Library.
  • Right-click on Borderlands 4 and select Properties.
  • Go to the Installed Files tab.
  • Click Verify integrity of game files.
  • On Epic Games Store:

  • Open your Epic Games Library.
  • Click on the three dots (...) under the Borderlands 4 game tile.
  • Select Manage.
  • Click Verify.


Fix 3: Clear the Patch Cache Manually


Sometimes, the patch files themselves download incorrectly. Manually removing them forces the game to download a fresh copy.


  • Navigate to your Borderlands 4 save directory. The common path is:
    Documents\My Games\Borderlands 4\Saved\PersistentDownloadDir\shiftdisk\ifrostpatch
  • Delete the contents of the patch folder. (Do not delete the folder itself).
  • Restart the Epic or Steam client and launch the game. It will re-download the necessary patch files.


    • Fix 4: A Note on Community Fixes (Advanced)


    Some users on forums like Reddit have shared custom fixes, such as replacing entire folders with files from cloud storage links. Use extreme caution with these methods. While well-intentioned, manually replacing core game files with onesfrom an unverified source can pose a security risk, violate the game'sTerms of Service, and potentially cause further instability. Werecommend waiting for an official fix from Gearbox before resorting tothese methods.

    Final Thoughts


    The "incompatible version" error in Borderlands 4 is a common post-launch growing pain, but it's usually resolvable. Bysystematically ensuring your game is updated, verifying files, andclearing the cache, you can likely overcome this hurdle.


    If these solutions don't work, the best course of action is to keep an eye on official Borderlands social media channels and support pages for news on an upcoming patchspecifically addressing this version verification issue. Happy looting

    Platform(s): PlayStation 5 PS5, Microsoft Windows PC, Nintendo Switch 2, Xbox Series X/S
    Genre(s): First-person shooter, action role-playing
    Developer(s): Gearbox Software
    Publisher(s): 2K
    Engine: Unreal Engine 5
    Release date: September 12, 2025
    Mode: Single-player, multiplayer
    Video preview▶


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