By
Lidia Rozo
2023-06-26 07:06:12


Our guide on how to fix XDefiant not showing up on Ubisoft will help you get back to gaming in no time.

Are you having trouble finding XDefiant on Ubisoft? It can be frustrating when you're eager to play your favorite game, only to find it missing from your library. Fortunately, there are several steps you can take to resolve this issue. In this guide, we'll walk you through the process of fixing XDefiant not showing up on Ubisoft.

Check Ubisoft Help Resources


Before you jump into troubleshooting, it's always a good idea to check the Ubisoft Help Resources. This is a great place to start, as it may provide a quick and easy solution to your problem. To access the help resources, follow these steps:

  • 1. Open up your web browser and go to the Ubisoft website.
  • 2. Click on the Support tab.
  • 3. Click on the Game Help button.
  • 4. Search for XDefiant in the search bar.
  • 5. Browse through the available solutions to see if any of them fix the issue.

Verify Game Installation



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The first step in fixing XDefiant not showing up on Ubisoft is to verify your game installation. This process ensures that all the game files are properly installed and any missing files will be downloaded. Verifying your game installation can also help fix any issues related to corrupted files.

To verify your game installation for XDefiant on Ubisoft, follow these steps:

  • Open Ubisoft Connect and select XDefiant from your library.
  • Click on the gear icon next to the Play button.
  •  Select Verify Files from the drop-down menu.
  •  Wait for the process to complete.

Once the verification process is complete, try launching XDefiant again to see if the issue has been resolved.


Reinstall XDefiant


If verifying your game installation didn't work, the next step is to reinstall XDefiant. This is because a corrupted installation can cause issues with the game not showing up on Ubisoft.

To reinstall XDefiant on Ubisoft, follow these steps:

  • Open Ubisoft Connect and select XDefiant from your library.
  •  Click on the gear icon next to the Play button.
  • Select Uninstall from the drop-down menu.
  •  Wait for the game to be uninstalled.
  •  Once the game is uninstalled, click on the Install button to reinstall XDefiant.

After the game has finished reinstalling, try launching XDefiant again to see if the issue has been resolved.

Update Ubisoft Connect


If neither verifying your game installation nor reinstalling XDefiant works, the issue may be related to an outdated version of Ubisoft Connect. Updating Ubisoft Connect can help fix this issue.

To update Ubisoft Connect, follow these steps:

  • Open Ubisoft Connect and click on the three horizontal lines in the top left corner.
  • Click on the gear icon to open Settings.
  • Select General from the left-hand side menu.
  • Click on Check for Updates.
  • If an update is available, click on Download and Install.

After the update has finished installing, try launching XDefiant again to see if the issue has been resolved.

Check Internet Connection


A poor internet connection can also cause XDefiant not to show up on Ubisoft. Make sure you're connected to a stable internet connection and troubleshoot any issues by resetting your router or checking your signal strength.

Contact Ubisoft Support


If none of the above solutions worked, it may be time to contact Ubisoft support. They can provide more in-depth assistance and help you get XDefiant back up and running. Here's how to contact Ubisoft Support:

  • 1. Go to the Ubisoft Support website.
  • 2. Click on Contact Customer Support.
  • 3. Select your platform and the game in question.
  • 4. Choose the type of issue you're experiencing.
  • 5. Follow the instructions to submit your request.

Tips for Effectively Communicating with Customer Support:

  •  Be clear and concise about the issue.
  • Provide any relevant information, such as error messages or screenshots.
  •  Be patient and polite.
  • Follow up on your request if you haven't heard back within a reasonable amount of time.

If XDefiant is not showing up on Ubisoft, don't worry, there are several steps you can take to fix the issue. Start by checking the Ubisoft Help Resources and verifying your game installation. If these steps don't work, try reinstalling XDefiant, updating Ubisoft Connect, or checking your internet connection. If none of these solutions work, contact Ubisoft support for further assistance. With a little patience and persistence, you'll be back to playing XDefiant in no time.