Fix Sims 4 Not Updating

How to Fix Sims 4 Not Updating

By Angel Marquez | 2023-08-22 08:06:05
Discover seamless solutions to How to Fix Sims 4 Not Updating. Get back to your virtual world with our comprehensive.

Have you ever been excited to update your Sims 4 game only to be met with frustration when it refuses to update? We understand your pain. Whether you're experiencing error messages, slow downloads, or the update simply won't start, we're here to assure you that there are solutions available. In this blog post, we will provide you with a step-by-step guide on how to fix Sims 4 not updating so that you can get back to enjoying the latest features and content.

Restart Your Computer/Console


One of the simplest yet most effective troubleshooting steps is to restart your computer or console. By doing this, you are essentially starting with a clean slate, allowing any background processes or conflicting software to be cleared. Here's how you can restart your device:
  • 1. Close all open applications and save your work.
  • 2. Click on the "Start" menu or press the Windows key on your keyboard.
  • 3. Select "Restart" from the options provided.
  • 4. Wait for the device to shut down and restart.

Repair the Sims 4 Game File


A corrupted game file can often be the root cause of update issues. Repairing the game file can help resolve any underlying problems. Follow these steps to repair the Sims 4 game file:
  • 1. Open the Origin client on your computer.
  • 2. Go to "My Game Library" and locate The Sims 4.
  • 3. Right-click on The Sims 4 and select "Repair Game".
  • 4. Wait for the repair process to complete.

Run the EA App as an Administrator


Running the EA app as an administrator can grant it necessary administrative privileges, which are crucial for successful updates. Here's how you can run the EA app as an administrator:
  • 1. Locate the EA app icon on your desktop or in the Start menu.
  • 2. Right-click on the EA app icon and select "Run as administrator".
  • 3. If prompted, enter your administrator credentials.
  • 4. Launch the Sims 4 game within the EA app and check for updates.

Clear Cache


Over time, cache files can accumulate and impact the updating process. Clearing the cache can help resolve this issue. Follow these steps to clear the cache in Sims 4:
  • 1. Close the Sims 4 game if it is running.
  • 2. Press the Windows key + R to open the Run dialog box.
  • 3. Type "%ProgramData%" (without quotes) and press Enter.
  • 4. Open the "Origin" folder, then the "LocalContent" folder.
  • 5. Delete the "cachestr" folder.
  • 6. Restart the Origin client and try updating Sims 4 again.

Check if EA is Down



Sometimes, the inability to update Sims 4 could be due to server issues on EA's end. To check if EA is down, follow these steps:

  • 1. Visit the EA Help website or search for "EA server status" on a search engine.
  • 2. Look for any official announcements or indications of server outages.
  • 3. If the server is down, you may need to wait until it is resolved for updates to resume normally.

End the EA Background Service in Task Manager


Conflicting processes can interfere with the updating process. Ending the EA Background Service in the Task Manager can help resolve this issue. Here's how you can do it:

  • 1. Press Ctrl + Shift + Esc on your keyboard to open the Task Manager.
  • 2. Under the "Processes" or "Details" tab, locate "EA Core Server" or "EA Background Service".
  • 3. Right-click on it and select "End Task" or "End Process".
  • 4. Launch the Sims 4 game again and check for updates.

Turn Off Background Apps or Antivirus Programs


Certain background apps or antivirus software can sometimes interfere with the updating process. Disabling these apps temporarily or turning off antivirus programs can help resolve this issue. Follow these steps:

  • 1. Press Ctrl + Shift + Esc on your keyboard to open the Task Manager.
  • 2. Under the "Processes" or "Details" tab, locate any unnecessary background apps.
  • 3. Right-click on each app and select "End Task" or "End Process".
  • 4. If you have antivirus software, temporarily disable it during the update process.
  • 5. Launch the Sims 4 game and check for updates.

Uninstall and Reinstall The Sims 4


If all else fails, uninstalling and reinstalling The Sims 4 may be your last resort. This option should only be considered if you have exhausted all other troubleshooting steps. Here's how you can uninstall and reinstall The Sims 4:

  • 1. Open the Control Panel on your computer and go to "Programs" or "Programs and Features".
  • 2. Locate The Sims 4 in the list of installed programs and select "Uninstall".
  • 3. Follow the on-screen prompts to complete the uninstallation process.
  • 4. Visit the official EA website or open the Origin client to download and reinstall The Sims 4.
  • 5. Launch the game and check for updates.


In this blog post, we have provided you with a comprehensive guide on how to fix Sims 4 not updating. From restarting your computer/console to repairing the game file, clearing cache, checking EA's server status, ending conflicting processes, disabling background apps or antivirus programs, and even uninstalling and reinstalling The Sims 4, we have covered a range of troubleshooting steps. We encourage you to try these solutions and get your Sims 4 updated and running smoothly again. Remember, patience and persistence are key, and if all else fails, you can always reach out to EA's support team for further assistance. Happy Simming!
Tags: Life simulation game, EA Games, Sims 4 expansion packs, Create-a-Sim, Sims 4 mods, Sims 4 cheats, Sims 4 gameplay, Sims
Platform(s): Microsoft Windows , macOS , PlayStation 4 , Xbox One
Genre(s): Simulation
Developer(s): Maxis
Publisher(s): Electronic Arts
Mode:
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