How to Fix PS4 External Hard Drive Not Working - Ultimate Guide

By Lidia Rozo | 2022-08-11 08:37:23

Today we are going to tell you about another failure, let's see How to Fix PS4 External Hard Drive Not Working.

Why PS4 external hard drive not working?

There are different reasons why this may not work, but the most complex of all is that we must have an external disk because the one that the console has can be quite limited, so it is vital to opt for an external disk, however, sometimes it does not work as we would like, so today it is necessary to explain how to fix PS4 external hard drive not working.

The reason why we agree to use an external hard drive is the lack of space that the console has and therefore it becomes difficult to play more games, we would have to be deleting to be able to play others and that can be tedious, however, when installing an external drive we encountered an inconvenience and that is why today we explain how to fix the PS4 external hard drive does not work, it should be noted that this problem may occur due to incompatibility, with this in mind we invite you to continue reading because here we We offer an answer to this problem.

How to fix PS4 external hard drive not working?

Before using an external hard drive in a PS4 it is good to keep in mind that:

Having a disk that is compatible, this means that we must use one of either a minimum of 250 GB or a maximum of 8 TB.E
The drive must be USB version 3.0 or later.

Now that we have the necessary requirements, it is possible to apply any of these solutions:

Execute a restart of the PS4: this is the first action to be executed and for this we must:

Power off the console and disconnect the cables.
We wait a few minutes to restart it without connecting the hard drive.
We will turn off again and connect the external hard drive.
We proceed to turn on the PS4 once again to verify that the problem has been resolved.

Check that the PS4 is up to date: this is another solution on How to fix PS4 external hard drive not working and it is applied in case executing the restart has not worked, in this case we must:

Power on the system and go to Settings to select the System Software Update option.
If the system is updated we will see the most recent version of the installed software, if not, we will see an update in which we must click on the Next or Update button to start the download.
Once the process is complete we will receive the notification and proceed to click on the Notification links indicated by I.
Next, we will go to Downloads and identify the software update where we select the file.
To finish, we follow the instructions on the screen and this will complete the system update process.

There are other methods that can be implemented to solve the problem and they are:

Try the external hard drive in some other device to make sure the drive is not damaged.
Format the hard drive, for which we must go to Settings and then to Storage devices in order to select it to format and select Format as extended storage.

Placing the console in safe mode is another option to know How to fix PS4 external hard drive not working, and this solution has been suggested by Sony, to execute it we must:

Press the power button on the console for 3 to 5 seconds and proceed to turn it off.
Then, we press and hold the power button once more to proceed to release it when it emits the second beep.
We connect the controller using the USB cable and proceed to press the button that indicates PS4 on the PS4 controller.
Being in Safe Mode we must choose option 5 which is to rebuild database.

Now that you know how to fix PS4 external hard drive not working, you can apply one of these methods and thus solve the problem, so that you can add an external drive smoothly, try it.

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