By
Lidia Rozo
2023-07-11 03:20:58

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Learn How To Fix PS Remote Play Something Went Wrong Error. Follow our simple step-by-step guide and troubleshooting tips.

If you're an avid gamer who loves playing PlayStation games remotely, you may have encountered the frustrating "Something Went Wrong" error while using PS Remote Play. This error can disrupt your gaming experience and leave you scratching your head for a solution. Fortunately, we've got you covered. In this blog post, we'll guide you through some effective methods to fix the PS Remote Play "Something Went Wrong" error and get back to gaming seamlessly.

Fully Reboot Your Devices


One of the first steps to take when encountering the "Something Went Wrong" error is to perform a complete reboot of your devices. This includes your PlayStation console, smartphone, or computer. A full reboot not only refreshes the system but also clears any temporary glitches that may be causing the error.

To fully reboot your PlayStation console, simply power it off and unplug it from the power source. Wait for a few minutes before plugging it back in and turning it on again. For smartphones and computers, ensure you shut them down completely and give them a few moments before powering them back up.

By performing a proper reboot for each device, you give them a chance to reset and establish a fresh connection with the PS Remote Play service. This can significantly resolve the "Something Went Wrong" error.

Check Internet Connection



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A stable internet connection is crucial for the smooth functioning of Remote Play. Before delving deeper into troubleshooting, it's essential to ensure that your internet connection is stable and strong.

To check the internet connection on your PlayStation console, go to the "Settings" menu, select "Network," and run an internet connection test. This test will provide you with valuable information about your connection's speed and stability. Similarly, on your smartphone or computer, you can use various internet speed testing websites to ascertain the quality of your connection.

If you encounter any issues with your connection, here are a few tips to address common problems:

  • 1. Restart your Wi-Fi router: Sometimes, a simple router restart can solve connection issues. Unplug your router from the power source, wait for a minute, and then plug it back in.
  • 2. Use a wired connection: If your device supports it, consider using an Ethernet cable to connect directly to your router. This can provide a more stable and reliable connection than Wi-Fi.

 Restart Modem & Router


In addition to checking your internet connection, it's also important to restart your modem and router. These devices play a crucial role in establishing a connection between your PlayStation console and the Remote Play service.

To restart your modem and router, unplug them from the power source and wait for at least 30 seconds. This allows them to completely power down. Afterward, plug them back in, wait for the lights to stabilize, and power them on again. This simple step can often resolve any connectivity issues that may be causing the "Something Went Wrong" error.

If the error persists even after restarting the modem and router, you may need to consult your internet service provider or consider other troubleshooting options. It's also worth checking if there are any firmware updates available for your modem or router, as updating the firmware can sometimes fix compatibility issues.

Encountering the "Something Went Wrong" error while using PS Remote Play can be frustrating, but it doesn't have to ruin your gaming experience. By following the steps outlined in this blog post, you can effectively troubleshoot and fix the error. Remember to fully reboot your devices, check your internet connection, and restart your modem and router. With these methods, you'll be back to enjoying your favorite PlayStation games remotely in no time. Happy gaming!