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Lidia Rozo
2023-07-11 13:34:32

More about: Pokemon GO

Follow our easy steps on How to Fix Pokemon GO Unable to Authenticate and get back to playing.

If you're an avid Pokémon GO player, you might have encountered the frustrating issue of being unable to authenticate. This problem can prevent you from accessing the game and enjoying your Pokémon-catching adventures. But fear not, because we have compiled a comprehensive guide to help you fix this issue and get back to catching 'em all.

 Check for Server Outages

The first step in troubleshooting the unable to authenticate problem is to check for server outages. Niantic, the developer of Pokémon GO, regularly updates their Twitter account with information about any server issues or maintenance. You can also use Down Detector, a website that tracks service outages, to see if other players are experiencing similar problems. If there is a server outage, the best course of action is to patiently wait until it's resolved.

Verify Internet Connection

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A stable internet connection is crucial for playing Pokémon GO. Before you proceed with any troubleshooting steps, make sure to check your internet connection. Ensure that you have a strong and stable connection by testing it on other devices or websites. If your connection seems weak or intermittent, try restarting your router or connecting to a different network.

Restart the App and Device

Sometimes, a simple app or device restart can resolve the unable to authenticate issue. Start by closing the Pokémon GO app completely and then restart your device, be it a phone or tablet. This will clear any temporary glitches or conflicts that might be causing the authentication problem.

 Clear Cache (Android Users)

Android users can try clearing the cache of the Pokémon GO app to fix authentication issues. Follow these steps:

  • 1. Access your device's Settings.
  • 2. Go to Apps or Application Manager.
  • 3. Find Pokémon GO in the list of installed apps and tap on it.
  • 4. Select Storage and then Clear Cache.

Reinstall the Game (iOS Users)

If you're using an iOS device, reinstalling Pokémon GO might help resolve the authentication issue. Follow these steps:

  • 1. Uninstall Pokémon GO from your iOS device.
  • 2. Go to the App Store and search for Pokémon GO.
  • 3. Reinstall the game from the App Store.

Restart Device and Try Different Device

If the problem persists, try restarting your device again. Additionally, you can try logging in on a different device that has a stable internet connection. This will help you determine if the issue is specific to your device or account.

Try Alternative Login Methods

If none of the previous steps have resolved the unable to authenticate problem, you can try alternative login methods. Pokémon GO offers different options for logging in, such as using your Google account or Pokémon Trainer Club account. Experiment with different login methods to see if any of them bypass the authentication issue.

Experiencing the unable to authenticate problem in Pokémon GO can be frustrating, but by following these steps, you can troubleshoot and resolve the issue. Remember to check for server outages, verify your internet connection, and try restarting the app and device. Android users can clear the cache, while iOS users can reinstall the game. If all else fails, consider trying alternative login methods. With these tips, you'll be back to catching Pokémon and enjoying the game in no time!

pokemonhub, poekemon go, eevee evolutions, giovanni, shiny, promo code
iOS, Android
Augmented reality, location-based game
Niantic, The Pokémon Company
Release date:
July 6, 2016
age rating (PEGI):
Official Website:

Other Tags
video game, gameplay, price, 60fps, steam

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