By
Lidia Rozo
2024-07-10 10:29:14

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We have made an explanatory guide on How to Fix Once Human Stuck on Connecting to Online Service.


Once Human, the massive open-world multiplayer survival game set in a strange post-apocalyptic future, is now open for global pre-registration on Steam, Google Play, and App Store. Players can look forward to rewards like Dragon's Grip Gloves1, Surprise Furniture1, and more by participating in the event.


However, given the scale of this game, players may encounter the "Stuck on Connecting to Online Service" issue when launching the game. There is no need to worry as here are detailed explanations and solutions to help you navigate the game world smoothly.


Causes of the Issue



The issue of getting stuck on connecting to online service in Once Human can be caused by a variety of reasons:


  • Network Connection Issues: The game requires a stable network connection with the game servers. If the local network environment is poor, such as slow internet speed or high packet loss rate, it may prevent the game from connecting to the servers properly.
  • Game Server Status: Occasionally, the game servers themselves may experience issues, such as scheduled maintenance, updates, or DDoS attacks, which may affect player connections.
  • Client-Side Issues: Bugs or compatibility issues with the client software may also result in connection failures.
  • Security Software/Firewall Settings: Overly strict antivirus or firewall settings may block the connection between the game client and the servers.
  • Geographic Location Factors: If the player's location is too far from the game servers, high connection latency may also result in the connection to the online service being blocked.


How to Fix Once Human Stuck on Connecting to Online Service?



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  • Check Network Connection: Make sure you have a stable internet connection and try restarting your router or modem.
  • Check the game server status: Check the game's official announcements or community forums for known issues with the servers.
  • Update the client software: Make sure you have the latest version of the game client installed.
  • Clear the client cache: In some cases, clearing the game client cache may resolve connection issues.
  • Adjust security software/firewall settings: Temporarily disable your antivirus or firewall or add exceptions for the game client and game servers.
  • Connect to a nearby server node: If possible, try connecting to a server node located closer to your location.


Tips



  • Restart your computer: In some cases, a simple restart may resolve connection issues.
  • Close other applications: Close any other applications that may be using bandwidth.
  • Try a wired connection: If you're using Wi-Fi, try connecting to the game with a wired Ethernet connection.
  • Contact game support: If you've tried all of the above solutions and are still experiencing issues, contact game support for further assistance.


We hope this information will be helpful to you in solving the problem of getting stuck when connecting to the online service in Once Human.


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Platform(s):
Microsoft Windows PC
Genre(s):
Action, Adventure, Role-Playing, Simulators, Strategy
Developer(s):
Starry Studio, NetEase
Publisher(s):
Starry Studio, NetEase





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