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Genshin Impact: How to Fix White Screen on PC

By
2020-11-03 07:16:36


We hope you are ready, because today we are going to tell you everything you need to know about how to fix white screen on PC in Genshin Impact.

What is Genshin Impact PC white screen error.


Despite the game just being released, many PC gamers have reported encountering a white screen error that simply doesn't allow them to play. This problem seems to appear randomly when starting the game. But luckily there are a few things you can do to deal with it.

How to fix white screen on PC in Genshin Impact.


The first thing we recommend you do is make sure that your PC meets the minimum requirements for the correct execution of the game, so make sure you comply with the following:

  • Operating system: Windows 7 SP1, Windows 8, Windows 8.1, Windows 10 (64-bit versions only)
  • Intel Core i5 processor or equivalent from another manufacturer.
  • 8 GB of RAM.
  • NVIDIA GeForce GT 1030 video card.
  • DirectX 11.
  • 30 GB of available hard disk space.

Remember that these are the Minimum requirements, from then on what you add will improve the performance of the game.

If you meet the minimum requirements and are still dealing with this problem, we recommend going to Microsoft's official website to download the DirectX End-User Runtime Web Installer on your PC, as the problem could be DirectX related.



Access DXSETUP in the game directory and make sure the DXSETUP file is there> double click on the file and install DirectX correctly> Then restart your PC and go back to the game to make sure the problem has been corrected.

 Thus ends our guide on how to fix the white screen on PC in Genshin Impact, we hope that it has been of the greatest possible use and you have managed to get the most out of it by solving the white screen error quickly.





Platform(s):
PlayStation4 PS4, Nintendo Switch, iOS, PC, Android
Genre(s):
Action role-playing
Developer(s):
miHoYo
Publisher(s):
miHoYo
Engine:
Unity
Release date:
September 28, 2020
Mode:
Single-player, Multiplayer
age rating:
12+




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