How to fix FFXIV MogStation 401 error?
Our guide today aims to explain to you How to fix FFXIV MogStation 401 error.
The release of the FFXIV Dawntrail expansion has brought with it a surge in player activity, many of whom have encountered the frustrating MogStation 401 error. While MogStation has been prone to issues in the past, this “payment issue” error seems to persist specifically in Dawntrail.
The MogStation 401 error is relatively vague and does not provide detailed information about the underlying cause. In some cases, users do not receive any error message, just a notice stating that “this card is not available” when trying to make a purchase on MogStation using a Visa card. This problem can also manifest when trying to acquire Crysta, Time Cards, or make other transactions on MogStation.
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The release of the FFXIV Dawntrail expansion has brought with it a surge in player activity, many of whom have encountered the frustrating MogStation 401 error. While MogStation has been prone to issues in the past, this “payment issue” error seems to persist specifically in Dawntrail.
Problem Analysis
The MogStation 401 error is relatively vague and does not provide detailed information about the underlying cause. In some cases, users do not receive any error message, just a notice stating that “this card is not available” when trying to make a purchase on MogStation using a Visa card. This problem can also manifest when trying to acquire Crysta, Time Cards, or make other transactions on MogStation.
How to fix the FFXIV MogStation 401 error?
Despite the suggestions provided by Square Enix support, which often prove ineffective, there is a workaround that has proven successful for most users:
- Using Amazon Pay: Instead of the usual payment method, select the “Amazon Pay” option at checkout.
- Amazon Authentication: You will be redirected to an Amazon login page where you will need to enter your Amazon credentials.
- Selecting Payment Method: You will then be able to choose a payment method from your Amazon wallet to complete the transaction.
Additional Considerations
- Creating an Amazon account just for this purpose is viable, as registration is free.
- Some users have reported the 401 error temporarily persisting even after using Amazon Pay. In these cases, trying again later or using a different browser has fixed the problem.
As such, implementing the workaround described above should allow most users to resolve the MogStation 401 error and enjoy Dawntrail and other activities within FFXIV without any issues.
Platform(s): Microsoft Windows PC, PlayStation 3 PS3, PlayStation 4 PS4, Mac OS X
Genre(s): Massively multiplayer online role-playing game
Developer(s): Square Enix
Publisher(s): Square Enix
Engine: Crystal Tools
Mode: Multiplayer
Age rating (PEGI): 12+
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