Diablo 4 is the highly anticipated fourth installment in the Diablo series, but like any new game, it is not without its issues. One of the most common errors that players have been encountering is Error Code 397006. This error can be frustrating and prevent players from enjoying the game. Fortunately, there are several methods to fix the error and get back to playing Diablo 4.
One of the most common causes of Error Code 397006 is a poor internet connection. This can be caused by a number of factors, including a weak Wi-Fi signal, network congestion or a faulty modem or router. To troubleshoot your internet connection, try the following steps:
It is important to note that a stable internet connection is crucial for playing Diablo 4 online. Make sure to avoid common mistakes such as playing on a public Wi-Fi network or using outdated hardware.
A network driver is a software component that allows the operating system to communicate with the network adapter on your computer. If your network driver is outdated or incompatible with Diablo 4, it can cause error code 397006. To fix this issue, you can update your network driver to the latest version.
To update your network driver, you can visit the website of your network adapter manufacturer and download the latest version of the driver. Alternatively, you can use a driver updater tool to automatically search and install the latest driver for your network adapter.
When updating your network driver, it's important to choose the right driver for your specific network adapter. Installing an incompatible driver can cause more issues and may not fix the error.
Use a VPN
A Virtual Private Network (VPN) is another solution to fix Error Code 397006. A VPN is a service that allows you to connect to the internet through a secure and encrypted connection. This can help to bypass any network congestion or restrictions that may be causing the error. To use a VPN with Diablo 4, try the following steps:
- 1. Choose a reputable VPN service and sign up for an account
- 2. Download and install the VPN software on your computer or gaming console
- 3. Connect to a server location that is closest to your physical location
- 4. Launch Diablo 4 and check if the error has been resolved
There are many VPN services available, but it is important to choose one that offers fast speeds and a reliable connection. Some recommended services include NordVPN, ExpressVPN, and Surfshark.
Run Diablo 4 as an administrator
Running Diablo 4 as an administrator can also fix the error code 397006. This gives the game additional privileges that can help it run smoothly. Here's how to run Diablo 4 as an administrator:
- 1. Right-click on the Diablo 4 shortcut on your desktop.
- 2. Select Run as administrator from the context menu.
- 3. If prompted, click Yes to allow the game to make changes to your computer.
- 4. Launch Diablo 4 and check if the error is fixed.
However, running the game as an administrator can sometimes cause other issues. To avoid any issues, make sure to only run the game as an administrator when necessary.
Use a wired connection
Using a wired connection instead of a wireless one can also fix the error code 397006. A wired connection provides a more stable and faster internet connection than a wireless one. Here's how to set up a wired connection:
- 1. Connect an Ethernet cable from your router to your computer's Ethernet port.
- 2. Disable any wireless connections on your computer.
- 3. Restart your computer and launch Diablo 4.
- 4. Check if the error is fixed.
It is important to troubleshoot any issues with the Ethernet cable or network adapter if the error persists.
Error Code 397006 can be a frustrating issue for Diablo 4 players, but there are several methods to fix it. By checking your internet connection, updating your network driver, using a VPN, running Diablo 4 as an administrator or using a wired connection, you can get back to playing the game in no time. Remember to always follow safe internet practices and avoid downloading any suspicious software.