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Fix Diablo 3 ‘There was a problem searching for a public game’

How to Fix Diablo 3 ‘There was a problem searching for a public game’

By
Lidia Rozo
2023-03-16 06:39:20

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How to Fix Diablo 3 ‘There was a problem searching for a public game’, is a troubleshooting article about fixing the error message there was a problem searching for a public game.


Diablo 3 is an iconic action-RPG title developed and released by Blizzard Entertainment back in 2012. The game has seen several major updates and expansions since its original release and continues to be popular among gamers worldwide. One of the most common issues encountered by players is the “There was a problem searching for a public game” error. This error can be quite frustrating for players, as it prevents them from playing their favorite game.


Causes of the Error


The “There was a problem searching for a public game” error usually arises due to various factors such as network issues, server issues, cache related issues, or corrupted game files.

  • Network Issues: Network issues are one of the most common causes of this error. Poor internet connections or unstable networks can cause the game to fail to connect to the servers and display this error.
  • Server Issues: Server issues such as maintenance, downtime, or server-side problems can also cause this error to occur.
  • Cache Related Issues: Cache related issues can also cause this error, as the game needs to retrieve data from the cache files stored on your computer.
  • Corrupted Game Files: Corrupted game files can also lead to this error, as the game needs to read and execute the data stored in the game files.

Solution



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Now that we know the possible causes of this error, let’s look at some of the tips to fix it.

Tips to Fix Network Issues


If the issue is due to network problems, then you should try the following steps:

- Restart your router or modem
- Reset your internet connection
- Check if you’re using the correct DNS
- Disable any VPNs or proxies

Resetting the Battle.net Agent


If you’re still facing the error, then it’s possible that the problem lies with the Battle.net Agent. To reset the Battle.net Agent, you can follow the steps given below:

- Close the Battle.net Desktop App
- Open the Run dialog box (Windows key + R)
- Type “%ProgramData%\Battle.net\Agent” and press Enter
- Delete all the files and folders inside the “Agent” folder
- Restart the Battle.net Desktop App

Clearing Cache Files


In some cases, the error can be caused by corrupted or outdated cache files. You can clear the cache files to fix this error. To clear the cache files, follow the steps given below:

- Close the Battle.net Desktop App
- Open the Run dialog box (Windows key + R)
- Type “%ProgramData%\Battle.net\Cache” and press Enter
- Delete all the files and folders inside the “Cache” folder
- Restart the Battle.net Desktop App

Reinstalling Diablo 3


If all of the above steps fail, then you should try reinstalling the game. This should fix any corrupted game files and help resolve the issue.


We hope that this blog post has helped you fix the “There was a problem searching for a public game” error in Diablo 3. If you have any questions or need additional help, then feel free to reach out to us.


Tags:
Diablo IV
Platform(s):
Xbox One, Xbox Series X/S, PlayStation 4, PlayStation 5, Microsoft Windows
Genre(s):
Action role-playing, hack and slash
Developer(s):
Blizzard Team 3, Blizzard Albany
Publisher(s):
Blizzard Entertainment
Release date:
June 6, 2023
Mode:
Single-player, multiplayer
age rating (PEGI):
18+

Other Tags
video game, gameplay, price, 60fps, steam


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