The launch of
Borderlands 4 has been met with both excitement and frustration, particularly for PC players facing a variety of technical issues. One of the most significant problems preventing players from enjoying the game's core experience is the error message: "You do not meet the minimum requirements to access this feature." This error is particularly frustrating as it locks players out of the much-touted co-op mode.The cause of this issue is often related to a player's
SHiFT account, which is required for online play. The game's age verification system, which requires players to be 18 years or older, is a common source of the problem. This guide provides a breakdown of why this error occurs and two reliable solutions to fix it.
Understanding the "Minimum Requirements" Error
The error message is tied directly to your age as recorded on your
SHiFT account.
Borderlands 4, following 2K's guidelines, requires players to be 18 or older to access online features like co-op. If the birth date you entered at account creation indicates you are not yet 18, the game will block access to these features.A common glitch is that even players who are 18 or older may have accidentally entered the wrong birth year (e.g., a recent year like 2025) during the initial account setup, triggering the error. Unfortunately, once a birth date is submitted to a SHiFT account, there is no direct way for a user to change it on their own.Fortunately, there are two primary methods to resolve this issue.
Fix Borderlands 4 You do not meet the minimum requirements
Method 1: Contact 2K Support to Change Your SHiFT Account's Birth Date
This is the most direct solution, as it involves an official process for correcting your account information.
Navigate to the 2K Support Page: Go to the official 2K support website.Submit a Support Ticket: Fill out the support ticket form with all the required information.- Personal Details: Provide your name and the email address associated with your SHiFT account.
- Platform ID: Include your platform ID (e.g., Steam ID, PSN ID, Xbox Gamertag). This helps 2K Support verify your account.
- SHiFT Support ID: The error message itself should display a unique SHiFT Support ID. Be sure to include this in your ticket.
- Describe the Issue: Clearly state that you are receiving the "You do not meet the minimumrequirements" error and that you believe it is due to an incorrect birth date on your SHiFT account. Request that they assist you in changingit.
Submit the Ticket: Once all the details are entered, click on "Submit."Await Instructions: You should receive an email from 2K Support with instructions on how to proceed. They will likely ask for additional verification to confirmyour identity before making the change. This method is the official andsafest way to resolve the problem.Method 2: Create a New SHiFT Account
This is a faster, though less permanent, solution that allows you to getinto the co-op action without waiting for a support ticket response.
Unlink Accounts from Your Old SHiFT Account:- Sign in to your original SHiFT account on the official SHiFT website.
- Navigate to your account settings and unlink all connected platforms, such asSteam, Twitch, Epic Games, etc. This is a crucial step that frees upyour gaming IDs to be linked to a new account.
Create a New SHiFT Account:- Sign out of your original SHiFT account.
- On the SHiFT website's sign-in page, select "Create New Account."
- Proceed with the account creation process, making sure to carefully andcorrectly enter your birth date this time to ensure you meet the agerequirement.
Link Your Gaming ID:- Once your new SHiFT account is created, link your Steam ID (or your platform of choice) to this new account.
Sign In to the Game:- Launch Borderlands 4. The game should recognize that your Steam ID is now linked to a new SHiFT account.
- When prompted, sign in to your new SHiFT account. The game will perform theage check again. Since you entered the correct birth date, the "You donot meet the minimum requirements" error should be gone, and you'll have access to all online features.
This second method is effective for getting back into the game quickly, butit means your old SHiFT account and any associated rewards or codes will be separate from your new one.
Platform(s): PlayStation 5 PS5, Microsoft Windows PC, Nintendo Switch 2, Xbox Series X/S
Genre(s): First-person shooter, action role-playing
Developer(s): Gearbox Software
Release date: September 12, 2025
Mode: Single-player, multiplayer
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