How to Fix AMD custom resolution not compatible?

By Lidia Rozo | 2024-06-28 09:25:29

We have made an explanatory guide on How to Fix AMD Custom Resolution Not compatible?
AMD graphics card users may encounter difficulties setting custom resolutions, such as 5160x2880 or 8K, in AMD software. This problem can be caused by several factors, including outdated drivers, monitor incompatibilities, and incorrect settings. Below is a comprehensive and detailed guide to fixing this problem, covering basic methods to more advanced solutions.

How to Fix AMD Custom Resolution Not compatible?

Before diving into technical solutions, it is important to perform some basic checks:

Restart: A simple restart of the PC can resolve temporary issues that may be interfering with the resolution settings.
Connections: Make sure the video cable is properly connected to both the monitor and the graphics card. Try a different cable if possible.
Monitor: Check the monitor's user manual or consult with the manufacturer to confirm if the desired custom resolution is supported.

Updating Drivers

Outdated AMD GPU drivers can be a common cause of resolution issues. Follow these steps to update your drivers:
AMD Radeon App: Open the AMD Radeon App and navigate to the Updates section. The app will automatically detect and install the latest driver versions.
Manual Download: Visit the official AMD website (https://www.amd.com/en.html) and download the latest drivers for your specific graphics card model. Install the downloaded drivers manually by following the instructions provided.

AMD Radeon Settings

Explore the display settings options within the AMD Radeon Software:

Sync Display: This setting should match the native resolution of the monitor. If the desired custom resolution is not available, it may not be supported.
Sync Standard: Experiment with different settings such as "CVT" and "CVT - Reduced Step-Down." Some users have reported success adjusting this setting.
Refresh Rate (Hz): Try setting the refresh rate to 60 Hz and try different combinations with other settings.

Custom Resolution Utility (CRU)

CRU is a third-party tool that offers more control over resolution settings. However, its use should be done with caution:

Download and Installation: Download the latest version of CRU from a trusted website. Install and run the tool with administrator privileges.
Create Custom Resolution: In CRU, create a new custom resolution by specifying the desired horizontal resolution, vertical resolution, and refresh rate.
Reboot: Save the changes in CRU and reboot the PC.
Windows Settings: Once the system reboots, configure the newly created custom resolution in Windows Display Settings.

Additional Considerations

The solutions mentioned may vary in their effectiveness depending on the specific AMD graphics card and monitor model in use.
If the problem persists, it is recommended to search the AMD Community Forums or contact AMD Technical Support for additional assistance.
It's important to remember that custom resolutions beyond the monitor's native capabilities can lead to undesirable results, such as incorrect scaling or poor image quality.

In conclusion, resolving custom resolution issues with AMD graphics cards requires a methodical approach that involves executing the solutions provided here.

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