How to report a bug in Wuthering Waves

By Lidia Rozo | 2024-05-24 11:42:30

This time we bring an explanatory guide to tell you how to report a bug in Wuthering Waves.

Firstly, it is worth mentioning that Howling Waves is a beautifully designed game that has been extensively tested by players around the world. But you can usually find some bugs along the way. If you find a bug in this game, here's how to report it.

How to report a bug in Wuthering Waves?

Before reporting a bug, document the details of when and how you discovered the bug. Some errors only appear during specific events, so try to remember the task or action you were performing and when it occurred to help the developer determine the exact cause of the problem.

Also, take a detailed screenshot (preferably without cropping too much) or a video illustrating the situation. If your video app is too large, you can upload it to a platform (e.g. Google Drive) and include the link in the error description, but remember to check the sharing permissions first.

Send in-game reports

Approach the terminal by pressing the ESC button or the icon in the upper right corner of the screen. Click "Submit Feedback" to go to the customer service page. You can ask customer service questions directly online. Otherwise, please submit a request using the chat window options:

Reporting – To report bugs and other issues you may encounter. No problem is too small to solve!
Comment: If you have any suggestions to improve the game.
Payments and Purchases: A section dedicated to your current and potential purchasing concerns, currency conversions, and more. If you cannot access the game, please report it.

If an issue is preventing you from logging into the game, you can contact support directly in two ways: through the launcher or by email. If you have successfully downloaded the game but are having trouble logging in, you can submit a bug report through the launcher's emergency customer service. Click the headphones icon in the upper right corner of the launcher to activate the error page. Please note that this page is for bug reporting only; If you would like to leave a review, please do so via your match ticket.

If you are unable to download the game, as a last resort, please contact game support directly at the official email address: wutheringwaves_ensupport@kurogames.com. Try including [Bug Report] in the topic to identify the problem more easily.

We are finishing this guide on How to Report a Bug in Wuthering Waves, so you can apply the steps described here to do it correctly.

Tags: Open-world RPG, Action role-playing game, Story-rich gameplay, Resonators, Character tier list, Game mechanics, Explorat

Platform(s): iOS, Android, Microsoft Windows pc, macOS, PS5

Genre(s): Action role-playing, Gacha game

Developer(s): Kuro Games

Publisher(s): Kuro Games

Engine: Unreal Engine 4

Mode: Single-player, multiplayer

Age rating (PEGI): +12

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