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Fix Ratchet and Clank Rift Apart Error CE-100096-6

How to Fix Ratchet and Clank Rift Apart Error CE-100096-6 on PS5

By
Lidia Rozo
2023-07-28 08:15:39

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Learn How to Fix Ratchet and Clank Rift Apart Error CE-100096-6 on PS5. Our step-by-step guide will help you quickly resolve the issue.

Are you facing the Ratchet and Clank Rift Apart Error CE-100096-6 on your PS5? Don't worry, we've got you covered. In this blog post, we will discuss some troubleshooting steps that can help you fix this error and get back to playing your favorite game.

 Update Your PS5 Firmware


One of the first things you should do when encountering any error on your PS5 is to check for any available firmware updates. Sony regularly releases updates that include bug fixes and improvements that can help resolve various issues. To update your PS5 firmware, follow these steps:

  • 1. Go to the Settings menu on your PS5.
  • 2. Scroll down and select "System."
  • 3. Select "System Software Update" and follow the on-screen instructions to download and install any available updates.

Delete and Reinstall Ratchet and Clank Rift Apart



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If updating your PS5 firmware didn't resolve the error, the next step is to delete and reinstall the game. This can help fix any corrupted game files that might be causing the issue. Here's how you can do it:

  • 1. Highlight the game's icon on your PS5 home screen.
  • 2. Press the Options button on your controller.
  • 3. Select "Delete."
  • 4. Confirm the deletion and wait for the process to complete.
  • 5. Go to the PlayStation Store and re-download Ratchet and Clank Rift Apart.
  • 6. Install the game and check if the error is resolved.

Restart PS5


Sometimes, a simple restart can fix various software-related issues, including the CE-100096-6 error. Follow these steps to properly restart your PS5:

Explain how a simple restart can fix various software-related issues:
Restarting your PS5 clears temporary files and refreshes the system, which can help resolve minor glitches or conflicts causing the error.

Step-by-step instructions on how to properly restart the PS5 console:

  • 1. Press and hold the power button on the front of your PS5 until you hear a beep and the console turns off.
  • 2. Unplug the power cord from the back of your PS5.
  • 3. Wait for at least 30 seconds.
  • 4. Plug the power cord back in.
  • 5. Press the power button again to turn on your PS5.

 Suggest performing a power cycle if a restart doesn't resolve the error:
If a simple restart doesn't fix the error, you can try performing a power cycle. To do this, follow these steps:

  • 1. Turn off your PS5 by pressing and holding the power button until it turns off.
  • 2. Unplug the power cord from the back of your PS5.
  • 3. Disconnect any other cables connected to the console.
  • 4. Wait for at least 5 minutes to allow the console to fully power down.
  • 5. Reconnect all the cables and plug the power cord back in.
  • 6. Turn on your PS5 and check if the error is resolved.

 Contact PS5 Support


If none of the above steps work, it might be time to reach out to PS5 support for professional assistance. Certain errors may require specialized solutions or hardware repairs. Here's how you can contact PS5 support:

  •  Acknowledge that certain errors may require professional assistance: Sometimes, errors can be more complex and require help from the experts. Don't hesitate to seek support if you've tried all the troubleshooting steps without success.
  • Provide PS5 support contact information (phone number, website, etc.): To contact PS5 support, you can visit the official PlayStation website or call their customer support hotline. The website will provide you with the most up-to-date contact information based on your region.
  •  Encourage users to provide relevant error details when contacting support: When contacting PS5 support, make sure to provide them with relevant information about the error you're experiencing. This can include the error code (CE-100096-6), any error messages you've encountered, and details about the steps you've already taken to troubleshoot the issue. This will help support agents understand your problem better and provide more effective solutions.

Encountering the Ratchet and Clank Rift Apart Error CE-100096-6 on your PS5 can be frustrating, but with the steps mentioned above, you should be able to resolve the issue. Remember to always keep your PS5 firmware up to date, try deleting and reinstalling the game, and restart your console. If all else fails, don't hesitate to reach out to PS5 support for further assistance. Happy gaming!


Platform(s):
PlayStation 5 PS5
Genre(s):
Platformer, third-person shooter
Developer(s):
Insomniac Games
Publisher(s):
Sony Interactive Entertainment
Release date:
June 11, 2021
Mode:
Single-player
age rating (PEGI):
7+

Other Tags
video game, gameplay, price, 60fps, steam


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