How to Fix NBA 2K25 “Sorry, something went wrong” Game Not Launching

By Lidia Rozo | 2024-10-21 06:01:11

With our help you will see that knowing How to Fix NBA 2K25 “Sorry, something went wrong” Game Not Launching is easier than you think.

Even though sports video games like NBA 2K25 are great for bringing the excitement of a game to your living room, they are also infamous for crashing and other technical difficulties. A particularly frustrating issue has recently arisen for certain players: the game will not open at all, and an error screen stating "Sorry, something went wrong" will appear whenever they try to begin it. Is there a solution to this problem? Let's investigate.

"Sorry, something went wrong." is the message that players see when they try to launch NBA 2K25. Regrettably, not only does the game not launch, but the support URL also appears to be inaccessible. Since the game's debut, many gamers have encountered this problem. There must be a solution to this, then, must there? Wonder no more; I'll reveal all at the end of the story.

How to Fix NBA 2K25 “Sorry, something went wrong” Game Not Launching

The "Sorry, something went wrong" problem in NBA 2K25 does not yet have a guaranteed solution. To find out if any of the many proposed solutions fix the problem, you will have to depend on them. So that you can attempt these possible solutions and, perhaps, get the game functioning, we have created a list of them below.

The Steam Group

For the time being, several gamers have reported success by launching NBA 2K25 using a separate Steam account that is part of the same family. One gamer, for example, got past the "Sorry, something went wrong" message by using their spouse's account on the same device to access the game. To keep the problem from getting worse, it's best not to use more than one machine. In the meanwhile, switching to a different account can force you to use offline modes, but it's a workaround at least.

Game File Verification and Steam Download Cache Clearing

Clearing Steam's download cache and checking the game files for integrity is another viable solution. Checking the game files for corruption or missing files was the first step one gamer took to fix the issue. They then deleted the Download cache by navigating to Steam's settings, finding "Downloads," and clicking on it. The last thing to do was to turn off the computer. The game launched without a hitch upon relaunching Steam. If it still won't launch after that, try running the file verification again; it might find more faulty files that need downloading.

Keep calm and collected.

After waiting for a while, the NBA 2K25 launch problem went away for certain gamers. After precisely seven days, a player's game started functioning normally again, so they assumed it might have been a temporary limitation or ban that was lifted after that. It may be worthwhile to wait a few days to see if the game becomes accessible again without any extra troubleshooting steps if you're seeing this error.

Can I use more than one device?

Think about this if you're attempting to play the game on more than one system. An NBA 2K25 moderator warned that the "Sorry, something went wrong" error and other issues could occur if players used more than one device to play the game. It is crucial to use a single system when starting the game to prevent issues that could arise from this, as it could interfere with the game's online authentication or account verification processes.

Ban on Steam Decks

For the time being, it might be best to refrain from using your Steam Deck to access NBA 2K25 if you were previously banned for doing so. Problems with the game's security features that result in bans have been reported by some players when using numerous devices to access it. You should only use one system, and not the Steam Deck, to play NBA 2K25 in order to avoid possible account limits.

That’s all there is to it regarding How to Fix NBA 2K25 “Sorry, something went wrong” Game Not Launching, just follow the instructions and get back to normal with your fun.

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