How to Fix NBA 2K25 Crashing on Startup

By Lidia Rozo | 2024-09-06 08:36:10
With our help you will see that knowing How to Fix NBA 2K25 Crashing on Startup is easier than you think.

The eagerly awaited basketball simulation game, NBA 2K25, has finally arrived. While the official release date is September 6th, those who pre-ordered the game can enjoy early access starting on September 4th. Unfortunately, the game's launch has been marred by a few technical difficulties that may impact the overall gameplay experience.

One of the most frequently reported issues is the game crashing upon launch or becoming stuck on the loading screen. This can be particularly frustrating for players who were looking forward to diving into the game early. To help you address this problem, we've compiled a comprehensive guide that outlines several potential solutions.

In addition to the crashing issue, some players have also encountered other technical glitches and bugs. These may include visual errors, audio problems, or gameplay glitches that can disrupt the immersive experience. While the development team is likely working diligently to address these issues, it's important to be aware of them and know how to troubleshoot them if necessary.

If you're experiencing any of these problems, we recommend checking the official NBA 2K forums or social media channels for the latest updates and troubleshooting tips. The community can often provide valuable insights and workarounds for common issues.

We hope that these tips will help you resolve any technical difficulties you may encounter and allow you to fully enjoy the NBA 2K25 experience. Let us know if you have any other questions or need further assistance.

How to Fix NBA 2K25 Crashing on Startup



Many online games, including popular titles like NBA 2K25, encounter issues such as crashing on startup or getting stuck on the loading screen. These problems can often be frustrating and disruptive, but fortunately, there are several effective solutions to try.

Basic Troubleshooting:


  • Restart Your Device and Steam: This simple step can sometimes address temporary glitches and clear up system resources. If you've recently made changes to your system or installed new software, a restart can help resolve any conflicts.
  • Update Graphics Drivers: Outdated graphics drivers can lead to compatibility issues and performance problems. Ensure your graphics drivers are up-to-date by visiting the official website of your GPU manufacturer (NVIDIA, AMD, or Intel). Look for the latest drivers specifically designed for your GPU model and operating system.

Addressing Game-Specific Issues:


  • Disable Steam Overlay: The Steam overlay can occasionally conflict with games, causing crashes. To disable it, go to Steam >> Right-click on the game >> Properties >> General >> Toggle off "Enable the Steam overlay while in-game." This will prevent the overlay from interfering with the game's processes.
  • Clear Cache: Corrupted cache files can contribute to game instability. Clear your browser cache by pressing Ctrl + Shift + Del and selecting "Clear browsing data." Choose "All time" from the drop-down and click "Clear now." This will remove temporary internet files that might be causing issues.
  • Cancel Steam.exe Compatibility: If you've set compatibility mode for Steam.exe, it might interfere with the game. Go to your C drive >> Program Files (x86) >> Steam >> Right-click on Steam.exe >> Properties >> Compatibility tab. Uncheck all options, then click Apply and OK. This will ensure that Steam.exe is running in its default configuration.
  • Disable or Uninstall Mods: Mods can sometimes cause conflicts or performance issues. If you're using any mods, try disabling or uninstalling them to see if it resolves the problem. This can help isolate whether mods are contributing to the crashes.
  • Remove Third-Party Shaders: Custom shaders may not be compatible with the game and can lead to crashes. Go to the game's installation folder and remove any files like d3d9.dll, d3d11.dll, or dxgi.dll. You can also uninstall them from the Control Panel. These files are often associated with custom shaders or visual enhancements.

System Optimization:


  • Close Background Programs: Running too many programs in the background can strain system resources and compete for processing power with the game. Press Ctrl + Alt + Del, select "Task Manager," and close unnecessary programs. Prioritize closing programs that are resource-intensive or known to cause conflicts.
  • Check Internet Connection: A weak or unstable internet connection can cause loading issues and even crashes. Try resetting your router/modem or switching to a wired connection for a more stable connection. Additionally, consider checking for network congestion or interference that might be affecting your internet speed.

Last Resort:


  • Reinstall the Game: If all else fails, reinstalling the game can resolve underlying issues, such as missing or corrupted files. This can be a time-consuming process, but it's often the last resort when other troubleshooting steps have failed. Before reinstalling, make sure to back up any saved game data or progress.


That's all there is to know about How to Fix NBA 2K25 Crashing on Startup, just follow the prompts to get the game back to normal and have fun.

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