By
Angel Marquez
2023-09-15 03:01:55


How to Fix NBA 2K24 “A problem has been encountered that prevents gameplay from continuing”! Discover foolproof steps to fix the frustrating.


Are you facing the frustrating "A problem has been encountered that prevents gameplay from continuing" error in NBA 2K24? Don't worry, we've got you covered! In this guide, we'll walk you through some friendly steps to help you resolve this issue and get back to enjoying your game.

Restore Controller Keybindings


One of the first steps you can take to resolve the "A problem has been encountered" error in NBA 2K24 is to restore the controller keybindings to their default settings. Sometimes, issues with control inputs can cause gameplay problems. To do this, follow these steps:

  • 1. Navigate to the in-game settings menu.
  • 2. Look for the controller options or keybindings section.
  • 3. Select the option to restore the default keybindings.

By restoring the keybindings to their default settings, you may be able to resolve any issues related to control inputs.

Check Server Status


Another possible cause of the error message in NBA 2K24 could be server-related problems. It's important to verify if there are any issues with the game servers that could be causing the error. To check the server status, follow these steps:

  • 1. Visit the official NBA 2K24 website.
  • 2. Look for any announcements or updates regarding server status.
  • 3. You can also check online communities and forums dedicated to NBA 2K24 for any discussions about server issues.

By staying informed about the server status, you can determine if the error is due to server problems and wait for the issue to be resolved.

Restart the Game


Sometimes, a quick fix for the "A problem has been encountered" error in NBA 2K24 is simply restarting the game. While this may not provide a permanent solution, it is worth trying as a temporary workaround. To restart the game, follow these steps:

  • 1. Exit the game completely.
  • 2. Close any background applications that may be running alongside the game.
  • 3. Launch the game again and check if the error still persists.

Restarting the game can often clear any temporary glitches or issues that may have been causing the error.

Repair Corrupted or Missing Game Files




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If the previous steps didn't resolve the error, it's possible that there are corrupted or missing game files causing the issue. To repair these files, follow these steps:

  • 1. Open your game library.
  • 2. Find NBA 2K24 in the list of installed games.
  • 3. Right-click on the game and select Properties.
  • 4. Go to the Installed Files or Local Files tab.
  • 5. Select the option to verify the integrity of game files.

The verification process will check for any corrupted or missing files and repair them automatically. Once the process is complete, try launching the game again to see if the error has been resolved.

Update the Game with Patches


NBA 2K24 is known for having technical issues, and the developers often release patches to address these problems. It's essential to ensure that your game is up-to-date by installing any available patches. To update the game, follow these steps:

  • 1. Check for updates within the game itself.
  • 2. If there are no updates available, visit the official NBA 2K24 website.
  • 3. Look for any patch announcements or downloads.
  • 4. Follow the instructions provided to install the patch.

Keeping your game updated can help address various technical issues, including the "A problem has been encountered" error.

Reinstall the Game (if necessary)


If none of the previous workarounds have resolved the error, it may be necessary to uninstall NBA 2K24 and reinstall it. Before proceeding with this step, make sure to back up your save data to avoid losing any progress. To reinstall the game, follow these steps:

  • 1. Uninstall NBA 2K24 from your computer or console.
  • 2. Restart your device to ensure that any remaining files are cleared.
  • 3. Reinstall the game from the original source or installation files.
  • 4. Restore your saved data if necessary.

After reinstalling the game, launch it again and check if the "A problem has been encountered" error still persists.

Launch Game with Controller Connected


If you have reinstalled the game and are still encountering the error, try launching the game with your controller connected. Sometimes, launching the game without a connected controller can cause issues. To launch the game with the controller connected, follow these steps:

  • 1. Connect your controller to your computer or console.
  • 2. Launch the game and wait for it to detect the controller.
  • 3. Check if the "A problem has been encountered" error still occurs.


By following these friendly steps, you should be able to resolve the "A problem has been encountered that prevents gameplay from continuing" error in NBA 2K24. Remember to stay patient and try each step accordingly. Now, get back on the court and enjoy your game!