How to Fix Honkai Star Rail crashing on Android and iOS

By Lidia Rozo | 2023-04-27 14:00:34

Check out our comprehensive guide on How to Fix Honkai Star Rail crashing on Android and iOS issues.
Honkai Star Rail is a popular mobile game that allows players to experience an exciting adventure in space. However, some users have reported problems with the game crashing on their Android and iOS devices. If you're experiencing the same issue, don't worry, as we've got you covered. In this blog post, we'll provide you with some tips and tricks to help fix the Honkai Star Rail crashing issue on your Android or iOS device.

Section 1: Android

If you're playing Honkai Star Rail on an Android device, it's important to ensure that your device meets the minimum requirements to run the game smoothly. Here are some recommended processors for Honkai Star Rail to run smoothly on Android devices:

Qualcomm Snapdragon 600 series or higher
MediaTek Helio P60 or higher
Samsung Exynos 7 series or higher

In addition, your device should have a minimum of 2GB of RAM, Android version 4.4 or higher, and at least 2GB of storage space for the game files. To check your device's specs, follow these steps:

1. Go to your device's Settings app.
2. Scroll down and select the "About phone" option.
3. Look for the "System" or "Device" section and select it.
4. You should be able to see your device's processor, RAM, Android version, and storage space.

If your device meets the minimum requirements and you're still experiencing crashes, try clearing the app cache.

Section 2: iOS

If you're playing Honkai Star Rail on an iOS device, it's important to ensure that your device meets the minimum requirements to run the game smoothly. Here are some recommended iPhone and iPad models for Honkai Star Rail to run smoothly on iOS devices:

iPhone 6s or higher
iPad Air 2 or higher
iPad mini 4 or higher
iPod touch (7th generation)

In addition, your device should have iOS version 9.0 or higher and at least 2GB of storage space for the game files. To fix the crashing issue, try clearing the app cache by following these steps:

1. Double-click the Home button to view your most recently used apps.
2. Swipe up on the app's preview to close it.
3. Wait a few seconds, then open the app again.

If clearing the cache doesn't work, try verifying the integrity of the downloaded files by following these steps:

1. Delete the app from your device.
2. Re-download the app from the App Store.
3. Open the app and check if it still crashes.

If the problem persists, try changing the app's name by following these steps:

1. Tap and hold the Honkai Star Rail app icon.
2. Select the "Rename" option.
3. Change the app's name to something else.
4. Open the app and check if it still crashes.

If all else fails, try reinstalling the app by following these steps:

1. Delete the app from your device.
2. Restart your device.
3. Re-download the app from the App Store.
4. Open the app and check if it still crashes.

In conclusion, Honkai Star Rail crashing on your Android or iOS device can be frustrating, but there are ways to fix the issue. Make sure your device meets the minimum requirements to run the game smoothly, and try the tips and tricks mentioned in this blog post to solve the problem. With a little bit of patience and troubleshooting, you'll be back to enjoying your space adventure in no time!

Tags: turn-based RPG, space fantasy, gacha game, character collection, light cone, warp, exploration, combat system, elemental

Platform(s): PlayStation 4 PS4, PlayStation 5 PS5, Android, iOS, Microsoft Windows PC

Genre(s): Role-playing

Developer(s): HoYoverse

Publisher(s): HoYoverse

Engine: Unity

Release date: April 26, 2023

Mode: Single-player

Age rating (PEGI): 12+

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