How to Fix Honkai Star Rail Crashing at Startup

By Angel Marquez | 2023-04-27 10:31:53
Check out our guide on How to Fix Honkai Star Rail Crashing at Startup and get back to playing your favorite game.

Honkai Star Rail is a popular mobile game that has been entertaining players for years. However, like many other apps, it is not immune to issues such as crashing at startup. Many players have reported encountering this problem, which can be frustrating and discouraging. Fortunately, there are several solutions that can help you fix the Honkai Star Rail crashing issue. In this article, we will explore four possible solutions to this problem.

Update Graphics Card Driver


One possible cause of Honkai Star Rail crashing at startup is an outdated or incompatible graphics card driver. A graphics card driver is responsible for translating information between your computer's operating system and graphics card. If the driver is outdated or incompatible, the game may not be able to run properly.

To update your graphics card driver, follow these steps:
  • 1. Identify your graphics card model and manufacturer.
  • 2. Go to the manufacturer's website and navigate to the support or driver download section.
  • 3. Locate the correct driver for your graphics card and download it.
  • 4. Run the downloaded file and follow the installation prompts.
  • 5. Restart your computer.

Additional tips to ensure a successful update include:
  • Close all other programs before updating your graphics card driver.
  • Disable your antivirus software temporarily during the update process.
  • Create a system restore point before installing the new driver.

Disable/Uninstall Antivirus Software


Antivirus software is designed to protect your computer from viruses and malware. However, sometimes it can interfere with the proper functioning of other programs. In the case of Honkai Star Rail, antivirus software may be blocking the game from running properly.

To disable or uninstall your antivirus software temporarily, follow these steps:
  • 1. Locate your antivirus software icon in the system tray.
  • 2. Right-click the icon and select "Disable" or "Exit."
  • 3. Try running Honkai Star Rail again.
  • 4. If the issue is resolved, you can either continue using the game without antivirus software or reinstall the software and add an exception for the game.

Cautionary notes and alternative solutions:
  • Disabling antivirus software can leave your computer vulnerable to attacks. Only disable it temporarily and be sure to reactivate it once you are done playing the game.
  • If disabling the antivirus software doesn't work, consider adding an exception for Honkai Star Rail in the software's settings.

Verify Integrity of Game Files



Sometimes, the problem may not be with the graphics card driver or antivirus software, but with the game files themselves. Verifying the integrity of the game files can help identify and fix any corrupted or missing files.


To verify the integrity of the game files, follow these steps:

  • 1. Open the game platform (such as Steam or Epic Games Launcher).
  • 2. Find Honkai Star Rail in your library.
  • 3. Right-click the game and select "Properties."
  • 4. Click on the "Local Files" tab.
  • 5. Click "Verify Integrity of Game Files."
  • 6. Wait for the process to complete.

Additional troubleshooting options if verification fails:

  • Try running the game in compatibility mode.
  • Try running the game as an administrator.
  • Check for any pending Windows updates that may be affecting the game's performance.

Reinstall Honkai Star Rail


If none of the above solutions work, you may need to uninstall and then reinstall Honkai Star Rail. Reinstalling the game can help fix any issues with corrupted or missing files.


To reinstall Honkai Star Rail, follow these steps:

  • 1. Uninstall the game from your computer.
  • 2. Restart your computer.
  • 3. Download and install the game again.
  • 4. Launch the game and check if the issue is resolved.

Tips to ensure a smooth reinstallation process:

  • Before uninstalling, backup your game files and save data.
  • Make sure you have a stable internet connection.
  • Disable your antivirus software temporarily during the installation process.


Honkai Star Rail crashing at startup can be a frustrating problem, but with the solutions outlined in this article, you should be able to get the game up and running again. Remember to always keep your graphics card driver updated, be cautious when disabling antivirus software, verify the integrity of game files regularly, and consider reinstalling the game as a last resort. Good luck and happy gaming!
Tags: turn-based RPG, space fantasy, gacha game, character collection, light cone, warp, exploration, combat system, elemental
Platform(s): PlayStation 4 PS4, PlayStation 5 PS5, Android, iOS, Microsoft Windows PC
Genre(s): Role-playing
Developer(s): HoYoverse
Publisher(s): HoYoverse
Engine: Unity
Release date: April 26, 2023
Mode: Single-player
Age rating (PEGI): 12+



Other Articles Related

How to Solve Demigod Council Dawncloud Golden Scapegoat Puzzle in Honkai Star Rail
Unlock the secrets of the Demigod Council Dawncloud Golden Scapegoat Puzzle in Honkai Star Rail
Enlightenments and Fragments of Recollection Locations in Honkai Star Rail
We have made a practical guide where we talk about Enlightenments and Fragments of Recollection Locations in Honkai Star Rail.
All Chirping Secret Locations in Amphoreus in Honkai Star Rail
In this guide we will cover All Chirping Secret Locations in Amphoreus in Honkai Star Rail.
How to Get Remembrance Trailblazer in Honkai Star Rail
In this guide entry we tell you everything about How to Get Remembrance Trailblazer in Honkai Star Rail.
How to Get Wishful Resin in Honkai Star Rail
We have made a detailed guide where we explain How to Get Wishful Resin in Honkai Star Rail.
Eternal Holy City Okhema Chest in Honkai Star Rail
We have made a guide where we explain everything about Eternal Holy City Okhema Chest in Honkai Star Rail.
How to play Rappa in Honkai Star Rail
This time we return with a guide with the objective of explaining to you How to play Rappa in Honkai Star Rail.
How to Find Penacony Paperfold University College Origami Birds in Honkai Star Rail
We welcome you to our guide on How to Find Penacony Paperfold University College Origami Birds in Honkai Star Rail in a specific and detailed way.
All Rappa Ascension and Trace Materials in Honkai Star Rail
In this guide entry we explain what All Rappa Ascension and Trace Materials in Honkai Star Rail are.
All Fugue Ascension and Trace Materials in Honkai Star Rail
Today we bring you an explanatory guide on All Fugue Ascension and Trace Materials in Honkai Star Rail with precise details.
How to get and redeem Honkai Star Rail Twitch Drops
 Discover How to get and redeem Honkai Star Rail Twitch Drops and redeem them for exclusive in-game rewards
How to Fix Honkai Star Rail Stuck at Loading Screen
Check out our blog for some easy and effective tips on How to Fix Honkai Star Rail Stuck at Loading Screen.
How the pity system works in Honkai Star Rail
Learn more about How the pity system works in Honkai Star Rail and see why millions of players love Honkai Star Rail!
How to Fix Honkai Star Rail Failed to Check for Updates Error
Learn How to Fix Honkai Star Rail Failed to Check for Updates Error and get back to playing. 
Where To Find The Market Key In Honkai Star Rail
With our helpful guide, you can find the elusive key and Where To Find The Market Key In Honkai Star Rail.