How To Fix Honkai Star Rail Crashing

Honkai: Star Rail is a popular mobile game, loved by millions of players worldwide. However, it's not uncommon for players to encounter issues with the game, such as crashing during gameplay. If you're experiencing this problem, don't despair - there are several steps you can take to fix it.

In this guide, we'll walk you through the most common solutions to fix Honkai: Star Rail crashing. Whether you're a seasoned gamer or a newbie, these steps are easy to follow and will help you get back to enjoying the game in no time.

Before diving into the more technical solutions, it's important to ensure that your device meets the minimum system requirements for Honkai: Star Rail. If your device falls short of these requirements, you may experience crashes and other performance issues.

To check your system requirements, simply look up the game's minimum requirements online or in the game's description. Once you've confirmed that your device meets the requirements, you can move on to the next step. 

If your device doesn't meet the requirements, consider upgrading the hardware or playing the game on a device that does meet the requirements.

One of the most common causes of crashes in Honkai: Star Rail is outdated graphics drivers. Graphics drivers are essential software components that allow your computer to communicate with its graphics card. Outdated drivers can cause crashes, freezing, and other issues.

To check your current graphics driver version, go to your device's settings and look for "Device Manager." Locate your graphics card under "Display Adapters" and right-click on it. Select "Properties" and then "Driver" to see your current driver version.

To update your graphics driver, visit the website of your graphics card manufacturer and locate the latest driver version. Download and install the driver, following the manufacturer's instructions carefully.

Another common cause of crashes in Honkai: Star Rail is corrupted or missing game files. Verifying the integrity of game files can help identify and fix these issues.

To verify game files integrity, open the game's launcher or platform and look for an option to verify game files. Follow the prompts to complete the verification process. If any files are found to be corrupted or missing, the game will automatically download and replace them.

Cache is temporary data stored on your device to help speed up processes and improve performance. However, over time, cache can accumulate and cause issues, including crashes.

To clear cache, go to your device's settings and look for "Storage." Locate the game's cache and select "Clear Cache." The cache will be deleted, freeing up space and potentially fixing any issues caused by cache buildup.

If none of the above solutions work, the next step is to uninstall and reinstall Honkai: Star Rail. Reinstalling the game can help fix any issues caused by corrupted or missing game files, outdated drivers, or other technical issues.

To uninstall the game, go to your device's settings and locate "Apps." Find Honkai: Star Rail and select "Uninstall." Once the game is uninstalled, go to your app store and reinstall the game.

If you've tried all of the above solutions and are still experiencing issues with Honkai: Star Rail, it's time to contact HoYoverse support for further assistance. HoYoverse offers several support options, including email support and a community forum.

To contact HoYoverse support, visit their website and look for the "Support" or "Contact Us" section. Submit a support ticket or join the community forum to get help from other players and HoYoverse experts.

Additional tips for working with support include providing as much detail as possible about your issue, including device information and error messages, and being patient while waiting for a response.