How to Fix Error Code U13 in Google Pay

By Angel Marquez | 2023-05-30 09:43:29

Our step-by-step guide will help you How to Fix Error Code U13 in Google Pay and get back to making easy.

In today's digital age, mobile payment apps like Google Pay have become our go-to for quick and easy transactions. However, just like any other app, Google Pay is not immune to occasional errors, one of which is Error Code U13. This error can be frustrating and can prevent you from making payments, but don't worry, we've got you covered. In this article, we'll walk you through the steps on how to fix Error Code U13 in Google Pay.

Verify Your Internet Connection

The first thing you need to check when encountering Error Code U13 is your internet connection. A weak or unstable internet connection can prevent your transactions from going through. To verify your internet connection, follow these simple steps:

1. Go to your device settings and select "Wi-Fi" or "Data Usage."
2. If you're using Wi-Fi, make sure that it's connected and has a strong signal. If you're using mobile data, ensure that it's turned on and has enough data balance.
3. If your internet connection is weak or unstable, try switching to a different network or resetting your Wi-Fi router.

Reopen Google Pay

If you've verified your internet connection and still encounter Error Code U13, the next step is to reopen Google Pay. Here's how:

1. Close Google Pay and any other apps that are running in the background.
2. Wait for a few seconds and then reopen Google Pay.
3. Try making the payment again and check if the error persists.

Verify You're Using Google Pay's Most Recent Version

Using an outdated version of Google Pay can sometimes cause errors, including Error Code U13. To ensure that you're using the most recent version of Google Pay, follow these steps:

1. Open the Google Play Store app on your device.
2. Search for "Google Pay" in the search bar.
3. If an update is available, you'll see an "Update" button next to the app. Click on it to update Google Pay to the latest version.

Delete All Google Pay Data & Cache

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If the previous steps didn't work, deleting all the data and cache of Google Pay can solve the issue. Follow these steps:

1. Open your device settings and go to "Apps" or "Application Manager."
2. Find and select "Google Pay" from the list of installed apps.
3. Click on "Storage" and then select "Clear Data" and "Clear Cache" buttons.
4. Reopen Google Pay and try making the payment again.

Try a Different Transaction

Sometimes, the error may be caused by a specific transaction. Trying a different transaction can help solve the issue. Follow these steps:

1. Cancel the transaction that's causing the error.
2. Try making a different transaction and see if the error persists.

Wait for the Bank Server to Return to Normal

If none of the above steps work, the issue may be on the bank's server rather than Google Pay. In this case, it's best to wait for the bank server to return to normal. Here's what you can do:

1. Check with your bank if they're experiencing any server issues.
2. Wait for the bank to resolve the issue.
3. If the problem persists, contact your bank's customer service for further assistance.

Encountering Error Code U13 in Google Pay can be frustrating, but with these simple steps, you can easily fix the issue. Remember to verify your internet connection, reopen Google Pay, use the most recent version of the app, delete all data and cache, try a different transaction, and wait for the bank server to return to normal. If the problem persists, don't hesitate to contact your bank's customer service for further assistance.

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