How to Fix Fortnite Sorry, Purchase Failed Error

By Angel Marquez | 2023-06-22 06:25:52
Check out our guide on How to Fix Fortnite Sorry, Purchase Failed Error and get back to playing.

Fortnite is one of the most popular online games in the world, and millions of players enjoy playing the game every day. However, sometimes players encounter issues while trying to make purchases on Fortnite Item Shop. One of the most common issues is the "Sorry, Purchase Failed" error message. If you are experiencing this issue, don't worry, as there are several ways to fix it. In this blog post, we will guide you through the steps to fix Fortnite's "Sorry, Purchase Failed" error message.

Check Payment Method


The first step to fixing the "Sorry, Purchase Failed" error message is to check your payment method. Ensure that your payment method has enough funds to cover the Fortnite Item Shop purchase cost. Sometimes, the error message appears because there is not enough money in your account to complete the transaction.

Close Fortnite and Open Epic Games Launcher


If you're still getting the error message, the next step is to close Fortnite and open up the Epic Games launcher. Once you are on the Epic Games launcher, select your name and click on "Manage Account." A new tab will open up on your preferred browser.

Add Payment Method



In the "Payments" tab, add a payment method that you want to use for purchasing items on the Fortnite Item Shop. This could be a credit card, PayPal, or any other accepted payment method.

Set Country and Language


In the "Personal Information" tab, set your country and language from where your payment method (credit card) is from. This is important because Fortnite only accepts payments from certain countries. If you have a credit card from a different country, you will need to change your country and language settings to match.

Use a VPN Service


If you’re not in the country from where the payment method is, you will need to use a VPN service to complete the purchase. A VPN, or virtual private network, is a tool that allows you to connect to the internet securely and anonymously. By using a VPN, you can bypass geographic restrictions and access content that is not available in your country.


To use a VPN service, you need to sign up for a VPN provider and download their software. Once you have installed the software, you can connect to a VPN server in the country where your payment method is from. For example, if you have a credit card from the US, you can connect to a VPN server located in the US.


Once you have connected to the VPN server, you should be able to complete your purchase on the Fortnite Item Shop. For example, if you are in Slovenia, you can use a VPN connection to buy V-Bucks using the PaySafe payment method.



In conclusion, if you're experiencing the "Sorry, Purchase Failed" error message while trying to make a purchase on the Fortnite Item Shop, don't worry, as there are several ways to fix it. You can check your payment method, close Fortnite and open the Epic Games launcher, add a payment method, set your country and language, or use a VPN service if you are in a different country from where your payment method is from. By following these steps, you should be able to fix the issue and continue playing Fortnite without any problems.
Tags: Battle Royale, Fortnite Skins, V-Bucks, Fortnite Challenges, Fortnite Events, Fortnite Map, Fortnite Weapons, Fortnite S
Platform(s): Microsoft Windows PC, macOS,​ PlayStation 4 PS4, Xbox One, Nintendo Switch, PlayStation 5 PS5, Xbox Series X|S Android, iOS
Genre(s): Survival, battle royale, sandbox
Developer(s): Epic Games
Publisher(s): Epic Games
Engine: Unreal Engine 5
Release date: July 25, 2017
Mode: Co-op, multiplayer
Age rating (PEGI): 12+
Video preview



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