Our step-by-step guide will help you How to Fix EA Error Code 10005 you can get back to gaming in no time!Electronic Arts (EA) is a popular gaming company that produces some of the best games in the industry. However, like any other software, the EA app can sometimes encounter errors, and one of the most common is the EA error code 10005. This error code can be frustrating, especially if you're unable to play your favorite games. Fortunately, there are several ways to fix this error code, and in this article, we'll show you how.
Restart EA App
The first thing you should try is to restart the EA app. Sometimes, this error code may occur due to temporary glitches, and restarting the app can clear them. To restart the EA app, follow these steps:
- On Windows: Click on the Start menu, search for "EA," and click on the EA app. Once the app is open, click on the "File" menu and select "Exit." Wait for a few seconds and then reopen the app.
- On Mac: Click on the "EA" icon on the dock, and then click on "Quit." Wait for a few seconds and then reopen the app.
- On Xbox: Press and hold the Xbox button on the controller. Select "Restart console" and then select "Restart."
- On PlayStation: Press and hold the power button on the console until it beeps twice. Wait for a few seconds and then turn it back on.
Clear the EA App Cache
The EA app cache is a temporary storage location that stores information that helps the app load faster. However, sometimes, the cache can become corrupted, leading to the EA error code 10005. To clear the EA app cache, follow these steps:
- On Windows: Press the Windows key + R, type "%ProgramData%" in the Run dialog box, and press Enter. Open the "Origin" folder, and then delete the "LocalContent" folder.
- On Mac: Open Finder, click on "Go" in the menu bar, and select "Go to Folder." Type "~/Library/Caches/" and press Enter. Find the "com.ea.origin" folder and delete it.
- On Xbox: Press the Xbox button on the controller, go to "Settings," select "System," and then select "Storage." Select the EA app, and then select "Clear local saved games."
- On PlayStation: Go to "Settings," select "Storage," and then select "System Storage." Select the EA app, and then select "Options." Select "Delete."
Temporarily Disable Firewall and Antivirus Software
Firewall and antivirus software can sometimes interfere with the EA app and cause the error code 10005. To see if this is the case, you can temporarily disable the software and check if the error code still occurs. To do this, follow these steps:
- On Windows: Click on the Start menu, search for "Windows Security," and open it. Click on "Virus & threat protection," and then click on "Manage settings." Turn off "Real-time protection" and "Cloud-delivered protection."
- On Mac: Click on the Apple menu, select "System Preferences," and then select "Security & Privacy." Click on the "Firewall" tab, and then click on the lock icon to make changes. Enter your password, and then turn off the firewall.
- On Xbox: Press the Xbox button on the controller, go to "Settings," select "Network," and then select "Network settings." Select "Test network connection," and then select "Go offline."
- On PlayStation: Go to "Settings," select "Network," and then select "Set Up Internet Connection." Select "Use Wi-Fi" or "Use a LAN Cable," and then select "Custom." Follow the on-screen instructions to set up the connection.
Create Another User
Creating another user can help troubleshoot the issue. Sometimes, the error code 10005 may be specific to your user account, and creating a new one can help fix the issue. To create another user, follow these steps:
- On Windows: Click on the Start menu, search for "Settings," and open it. Click on "Accounts," and then click on "Family & other users." Click on "Add someone else to this PC," and then follow the on-screen instructions.
- On Mac: Click on the Apple menu, select "System Preferences," and then select "Users & Groups." Click on the lock icon to make changes, enter your password, and then click on the "+" icon to add a new user.
- On Xbox: Press the Xbox button on the controller, go to "Settings," select "System," and then select "Sign-in, security & passkey." Select "Add new," and then follow the on-screen instructions.
- On PlayStation: Go to "Settings," select "Users," and then select "Create User." Follow the on-screen instructions to create a new user.
Reinstall EA App
One of the best ways to fix EA Error Code 10005 is by reinstalling the EA app. This method works because it ensures that you have the latest version of the app installed on your device, which can help to eliminate any bugs or glitches that may be causing the error code.
Here's how to uninstall and reinstall the EA app on different platforms:
On Windows:
- 1. Go to the Control Panel and select "Programs and Features" or "Add/Remove Programs".
- 2. Find the EA app in the list of programs and select "Uninstall".
- 3. Follow the prompts to uninstall the app.
- 4. Once the app is uninstalled, go to the EA website and download the latest version of the app.
- 5. Install the app and try launching your game again.
On Mac:
- 1. Open the Applications folder and find the EA app.
- 2. Drag the app to the Trash.
- 3. Empty the Trash.
- 4. Go to the EA website and download the latest version of the app.
- 5. Install the app and try launching your game again.
On PlayStation:
- 1. Navigate to the "Settings" menu on your PlayStation.
- 2. Select "Storage" and then "System Storage".
- 3. Find the EA app in the list of installed apps and select it.
- 4. Press the "Options" button on your controller and select "Delete".
- 5. Confirm that you want to delete the app.
- 6. Go to the PlayStation Store and download the latest version of the app.
- 7. Install the app and try launching your game again.
On Xbox:
- 1. Press the Xbox button on your controller to open the guide.
- 2. Navigate to "My games & apps" and select "See all".
- 3. Find the EA app in the list of installed apps and select it.
- 4. Press the "Menu" button on your controller and select "Uninstall".
- 5. Confirm that you want to uninstall the app.
- 6. Go to the Microsoft Store and download the latest version of the app.
- 7. Install the app and try launching your game again.
EA Error Code 10005 can be a frustrating issue, but it doesn't have to ruin your gaming experience. By following the steps outlined in this article, you can reinstall the EA app and hopefully eliminate the error code for good. If you're still experiencing issues after reinstalling the app, there may be other solutions available. Don't hesitate to reach out to EA support for further assistance.
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